Technical Services Manager

Job Description

As the Technical Services Manager, you will play a pivotal leadership role supporting both team leaders and specialists, ensuring the successful delivery of operational and project outcomes. You’ll be responsible for aligning maintenance strategies with business objectives, customer expectations, and asset management best practices—including progression toward ISO 55001 principles.

This is a strategic and hands-on leadership role where your expertise will directly influence asset reliability, lifecycle performance, and client satisfaction.

Key Responsibilities

• Lead and develop the Asset Management and Planning & Scheduling teams
• Ensure maintenance strategies, work management processes, and compliance activities support contractual delivery
• Drive alignment with business P&L targets while meeting customer expectations
• Develop key asset management frameworks including:
  • Strategic Asset Management Plans (SAMPs)
  • Asset Management Plans (AMPs)
  • Lifecycle cost models and capital works programs
• Conduct asset criticality and risk assessments
• Provide expert technical advice on asset ownership obligations
• Oversee and optimise CMMS and ERP systems for asset and facilities management
• Embed consistent planning, scheduling, and reporting processes
• Analyse performance data to improve scheduling efficiency and maintenance delivery
• Ensure compliance with licensing and regulatory standards (Electrical, HVAC, Plumbing, Gas, Water, IAW)
• Support operational teams with technical guidance and ensure statutory compliance is achieved

Qualifications

You are a driven and strategic thinker with strong leadership capability and a passion for asset optimisation and continuous improvement.

You will bring:

• A Bachelor’s degree in Engineering (or equivalent experience)
• Experience in asset management, maintenance, or facilities management
• Strong knowledge of:
  • Asset & work management practices
  • Maintenance planning and service delivery
  • Australian Standards & OEM requirements
• Proven experience using CMMS / ERP systems
• Excellent communication, stakeholder engagement, and problem-solving skills

What You’ll Demonstrate

• A strong customer focus, aligning services with evolving client needs
• Ability to drive results and lead teams through complex challenges
• Accountability for both team and business outcomes
• A continuous improvement mindset with a focus on optimising processes
• Resourcefulness in balancing priorities and delivering value

Additional Information

• Work from our Brisbane Support Centre within a dynamic and growing business
• Lead high-impact teams driving asset performance across diverse contracts
• Influence strategic asset management practices aligned with international standards
• Be part of a collaborative, performance-driven culture

Company Description

Are you an experienced Technical Services leader ready to drive asset performance, maintenance excellence, and operational efficiency across complex facilities management contracts?

We are seeking a Technical Services Manager to lead our Asset Management and Planning & Scheduling functions, ensuring high-quality service delivery, compliance, and continuous improvement across our building maintenance portfolio.