Senior Manager Work Recovery Oversight

Senior Manager Work Recovery Oversight

Corrective Services NSW

Location – Parramatta

Employment type – Ongoing Full-Time Opportunity

Salary – Clerk Grade 11/12 ($154,231 - $178,369) plus superannuation and annual leave loading

Lead workforce recovery strategy across one of NSW's largest operational workforces

An exciting opportunity exists for an experienced leader to join Corrective Services NSW (CSNSW) as the Senior Manager Work Recovery Oversight.

In this role, you will lead the strategic oversight, governance and continuous improvement of recovery at work practices across a complex statewide workforce. Working closely with senior executives, Department of Communities and Justice (DCJ) Injury Management, operational leaders and external stakeholders, you will influence organisational outcomes that support workforce wellbeing, reduce risk and improve recovery outcomes for employees.

This is an ideal opportunity for professionals with experience in workers compensation, injury management, workplace health or insurance environments who are looking to drive meaningful organisational change and influence executive decision-making.

Why join us?

This is more than an injury management role.

You'll have the opportunity to:

• Lead strategic initiatives that influence workforce wellbeing outcomes across CSNSW.
• Partner directly with senior executives and key government stakeholders.
• Drive reform, governance and continuous improvement initiatives.
• Work on complex and high-profile organisational matters.
• Shape recovery at work practices that support both employees and operational performance.
• Join a collaborative and supportive leadership team.

What you’ll do

• Lead the CSNSW approach to recovery at work strategy, governance and continuous improvement.
• Provide expert advice to senior executives on complex injury management and workforce recovery matters.
• Review workers compensation and work injury damages matters.
• Partner with DCJ Injury Management and key stakeholders to improve recovery outcomes and claims management practices.
• Build productive relationships with regulators, insurers, service providers and operational leaders.
• Analyse workforce and injury management trends to identify opportunities for improvement.
• Lead policy, governance and reform initiatives across the organisation.
• Managing a team while promoting a culture of professionalism and service excellence.

What we’re looking for

We are seeking a strategic and collaborative leader who can influence outcomes across a complex stakeholder environment.

To be successful in this role, you will demonstrate:

• Experience in workers compensation, injury management, workplace health or a related field.
• Strong knowledge of injury management legislation and contemporary recovery at work practices.
• Experience providing strategic advice on complex or high-risk matters.
• Excellent stakeholder engagement, negotiation and influencing skills.
• Strong analytical capability and the ability to use data to drive decision-making.
• Experience leading teams, projects or organisational improvement initiatives.
• The ability to navigate competing priorities and deliver outcomes in complex environments.

Essential requirements

• Current NSW Driver Licence and willingness to travel as required.
• Demonstrated knowledge and experience in workers compensation legislation and injury management practices.

Download the role description.

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Targeted Question 1 -  Describe a Work Injury Damages claim you have reviewed, the advice you provided to key stakeholders, and the resulting outcome.

• Targeted Question 2-  Using a workplace example, describe how you set up a collaborative working relationship with your stakeholders?

Applications close 20 July 2026 at 11:00pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager David Ward on 0419 399 423 or at Davidl.Ward@correctiveservices.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Faith Timothy on 0497 142 953 via faith.timothy@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/