Paralegal

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Paralegal, Subpoena Team

What does a great paralegal do?

This role will be responsible for the intake and response preparation to third-party requests, such as Subpoenas and investigative demands directed at Fiserv related entities. It will include research on merchants, preparing and sending out responses, updating matter management database, recording, processing, monitoring and various requests, filings and orders we receive.  This role will work directly with lead in-house and external counsel to professionally administer requests. 

What you'll do:

• Primary focus will be on processing information and third-party requests including day to day responsibility for subpoenas, demands, information requests, data entry, correspondence and file management.
• Interact with issuing parties and other teams to confirm and respond to status inquiries and escalations.
• Cross team collaboration is critical, identify potential related matters and issues, business contacts and research tools, etc.
• Integrate technical resources and use of system tools to assist team members with maintenance of information regarding, and management of, legal entities.
• Use and maintain electronic case management tools and other databases.
• Additional responsibilities may include: program and file management, special projects, analyses, research and reports. Build and maintain electronic shared file rooms or other databases.

Experience you'll need to have:

• 3+ years of experience in paralegal, legal operations, or legal analyst work supporting litigation, small claims matters, third-party requests, or similar legal processes
• Experience reviewing legal documents, tracking deadlines, and coordinating responses to claims, subpoenas, or court-related matters
• Experience using matter management systems, document repositories, and database tools for legal file management, tracking, and reporting
• Experience preparing written correspondence, response letters, and legal support materials with accuracy and attention to detail
• Bachelor's degree or higher in Legal Studies, Business, Criminal Justice, or related field, or equivalent combination of education, related experience and/or military experience

Experience that would be great to have:

• Paralegal certificate or equivalent legal operations credential
• Experience supporting litigation and third-party response matters involving consumer or individual accounts
• Experience working with in-house counsel and external counsel on small claims, garnishments, subpoenas, powers of attorney, or guardianship matters
• Experience in financial services, payments, or other regulated industries

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Milwaukee Perks:

• Free, secure, covered parking
• Onsite fitness center with lockers and showers
• Easy access to restaurants, shops, and entertainment, including 3rd Street Market Hall

#LI-CR1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.