PMO Lead

About us

National Grid is hiring a Program Management (PMO) Lead position within the DERMS Program for our NY Electric Operations - Digital Solutions department. This position can be located in Massachussetts (Northboro) or New York (Syracuse or Brooklyn).

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

National Grid is implementing a DERMS (Distributed Energy Resource Management System) to improve how customer-owned resources, such as solar generation and energy storage, connect to and support the electric network.

This position will be responsible for establishing and operating the Program Management Office (PMO) for the DERMS Program. This role provides centralized governance, coordination, reporting, and delivery oversight to ensure the program is executed effectively, transparently, and in alignment with defined objectives, budget, and timelines. The PMO Lead ensures cohesive program‑level visibility across all projects and workstreams and enables informed decision‑making by program leadership. The PMO will assemble project details from each Project Manager for cohesive Program visibility.

To establish and manage the Project Management Office (PMO) for the DERMS Program, ensuring successful execution, governance, risk management, and delivery of program objectives. The PMO will provide strategic oversight, coordination, reporting, and support to ensure the program stays on track, within budget, and meets its goals. The PMO will oversee the following aspects of the DERMS Program:

Key Accountabilities

• Program Governance: Establish and maintain program governance structures, including decision-making frameworks, escalation paths, and regular reporting.  Establishing governance frameworks for decision-making, issue resolution, and continuous improvement, defining Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for ongoing service delivery and creating escalation paths for service issues or process breakdowns.
• Project Planning: Coordinate project plans, timelines, and dependencies across different workstreams.
• Risk and Issue Management: Identify, track, and manage risks, issues, and dependencies, ensuring timely resolution.
• Resource Management: Ensure the availability and allocation of resources (budget, personnel, tools) across the program.
• Quality Assurance: Monitor the quality of deliverables and adherence to project objectives and timelines.
• Stakeholder Communication: Provide regular updates to key stakeholders, including status reports, dashboards, and executive summaries.
• Change Management: Support the program with structured change management processes to ensure a smooth transition to new DERMS processes and systems.
• Financial Management: Oversee budgeting, cost tracking, and financial forecasting for the program.
• Training and Knowledge Management: Ensure that program knowledge is documented and transferred effectively within the organization.

Qualifications

• Bachelor's Degree or 5+ years' relevant and progressive experience required.
• Strong project management, time management, and problem-solving skills, PMP preferred.
• Effective collaboration and partnership capabilities.
• Background in utility service business activities and projects preferred.
• Electrical engineering background in utility industry preferred.
• Valid driver’s license and acceptable driving record required. 

More Information

Salary:

MA: $142,000.00 - $166,000.00 USD annually

Upstate NY: $126,000.00 - $148,000.00 USD annually

Downstate NY: $152,000.00 - $178,000.00 USD annually

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
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