Development Operations Manager

He aha ai tātou – Why us?

He aha ai tātou – Why us?

At One NZ we’re not just imagining the future, we’re building it. Our purpose? A better-connected Aotearoa New Zealand. Kia renarena te taukaea i Aotearoa New Zealand.

Our ambition? To become the most AI-enabled telco on the planet. This isn’t just about our technology, It’s about you. We’re investing in our people like never before.... empowering them to grow, lead, and shape what’s next.

Through our AI School, access to world-class learning platforms, or career pathways that evolve with you, we create an environment where your curiosity thrives, and your skills accelerate.

Join us and be part of something extraordinary: connect with purpose and help redefine what’s possible.

Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e ki atu he tangata, he tangata, he tangata.
"If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people."

Ko tō tūranga – your role

As the DevOps Manager your role is to lead and evolve DevOps and Quality Assurance capabilities across Bandit, NaaS, xVNE, Matrixx, Launchpad and related platforms. You will be accountable for delivering secure, reliable and high-performing services by embedding modern DevOps practices, automation, quality engineering and continuous improvement into both delivery and operational environments. Leading a multidisciplinary team of DevOps Engineers and QA specialists, you will drive excellence in software delivery, platform reliability and operational performance while acting as the critical link between engineering, operations and platform strategy to achieve outstanding customer and business outcomes.

Ko tō mahi – what you’ll do

• Lead DevOps and QA functions across key platforms, ensuring high availability, reliability and performance of services.
• Own and continuously enhance CI/CD pipelines, automation frameworks and DevOps toolsets to support efficient, high-quality software delivery.
• Establish and embed quality engineering practices, including automated testing, performance testing and release validation processes.
• Drive incident management excellence through rapid resolution, root cause analysis and the reduction of recurring issues.
• Improve operational maturity through effective monitoring, observability, alerting and proactive issue detection.
• Lead 24x7 operational support capabilities, including on-call practices and service resilience strategies.
• Develop and implement platform maintenance, upgrade and lifecycle management plans.
• Partner with architecture and engineering teams to deliver scalable, secure and cost-effective cloud solutions.
• Champion DevSecOps practices by embedding security, privacy and compliance into platform design and delivery pipelines.
• Enhance developer experience by streamlining tools, environments and engineering workflows.
• Lead, mentor and develop DevOps Engineers and QA professionals, fostering a high-performance and growth-focused culture.
• Ensure alignment with engineering standards, governance frameworks and organisational best practices.
• Support the successful delivery of technology initiatives to agreed time, cost and quality outcomes.

Na tōu rourou - what you’ll bring

• Proven experience leading DevOps, platform engineering or related technical teams within complex enterprise environments.
• Strong hands-on expertise in CI/CD, infrastructure as code, automation and modern DevOps methodologies.
• Experience working with cloud platforms such as AWS and GCP, including cloud-native architectures and services.
• Strong understanding of software testing practices, automated testing frameworks and quality engineering principles.
• Deep operational knowledge of incident management, Site Reliability Engineering (SRE) concepts and production support environments.
• Advanced troubleshooting and root cause analysis capabilities across complex distributed systems.
• Experience with observability technologies, including monitoring, logging, tracing and performance optimisation.
• Solid understanding of DevSecOps principles, security controls and compliance requirements.
• Excellent stakeholder management and communication skills, with the ability to engage technical and business audiences.
• Ability to balance delivery velocity, service reliability, security and cost optimisation objectives.
• A passion for continuous improvement, automation and engineering excellence.

Nā mātou te rourou – what you’ll get

• One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & whānau commitments.
• A fully subsidised Southern Cross health insurance cover for you and your family.
• Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
• Discounts on One New Zealand products, services and much more!

We are proudly Rainbow Tick certified and champion diversity of thought, perspective and background. Joining our whānau is more than starting a new job - it’s the beginning of a journey that will challenge and inspire you to play a role in something bigger.

Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.
We stand to uplift, to support and to elevate others.

#LI-DW1