Core Responsibilities:
- Through independent fraud case investigations while effectively maintaining a high-volume, fluctuating caseload, and incident/escalation response activities from discovery through complete resolution.
- Identifies fraud trends, evaluates emerging threats, and follows prevention strategies and control enhancements.
- Partners with stakeholders to develop and implement automated fraud detection capabilities and process improvements.
- Executes, reviews, and maintains Global Fraud policy and procedures consistent with global fraud standards and practices. Makes recommendations to management as to the creation of new procedures as needed.
- Thoroughly documents case chronology and necessary reporting. Reports any trends to management to mitigate future fraud.
- Works with business units and stakeholders to support fraud prevention measures and controls. Consults with Vanguard business units on fraud prevention, trends and detection/response issues/questions.
- Supports the project teams as needed. Analyzes situations, identifies practical solutions and escalates matters as needed.
- Develops and maintains an established network of internal and external contacts to gather, exchange, and execute actionable fraud intelligence to best protect Vanguard Crew, information and client assets.
- Support department overviews, new hire training and onboarding.
- Provides guidance, advice, training and mentoring to other members global security and fraud unit related to fraud control methods and investigation standards and practices.
- Other duties as assigned.
Qualifications:
- Minimum of three years of experience in fraud investigations, fraud prevention, financial crimes, AML/BSA, risk management, transaction monitoring, threat intelligence, investigations and recovery, or related disciplines. At least two years of direct fraud investigation and prevention experience preferred.
- Undergraduate degree or equivalent combination of training and experience.
- Knowledge of banking, brokerage, wealth management, or financial services environments.
- Data analysis skills using Excel and/or analytical reporting tools.
- Ability to think independently, exercise sound judgment, and manage multiple priorities in a fast-paced environment.
- Certified Fraud Examiner (CFE) certification preferred. Candidates who do not currently hold the certification must successfully obtain it within one year of employment via self-study. Vanguard sponsors the certification process.
- Ability to work a hybrid schedule (Onsite: Tuesday, Wednesday, Thursday)
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.