Performance Improvement Officer

About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Performance Improvement Officer and find your superpower. 

National Grid is recruiting an Performance Improvement Officer - This role will be based from our Warwick office - Hybrid working

No Sponsorship is available for this role

Job Purpose

We're looking for a Performance Improvement Lead to help drive our performance improvement agenda across Asset Operations, the team responsible for maintaining the high-voltage electricity network across England and Wales.

This is a fantastic opportunity to work across a diverse business, partnering with teams and leaders at all levels to identify opportunities, solve business challenges and deliver sustainable improvements. With hybrid working and a varied portfolio of projects, you'll have the flexibility to manage your own workload while making a real impact on business performance.

What you'll do

• Lead and deliver improvement and efficiency projects across Asset Operations.
• Use business insight, analytics and performance data to identify improvement opportunities and performance gaps.
• Analyse business challenges, identify root causes and implement effective solutions.
• Support the development and enhancement of end-to-end business processes.
• Work closely with leaders and teams to embed continuous improvement behaviours, methodologies and tools.
• Drive engagement with improvement initiatives and help create a culture of continuous success across the business.

About you

We're looking for someone with a strong background in process improvement who can identify opportunities, influence stakeholders and deliver meaningful change.

You'll have:

• Proven experience leading and delivering business improvement projects.
• Lean Six Sigma Green Belt certification.
• Experience applying Lean methodologies and process improvement techniques.
• Strong data analysis and performance reporting skills using Microsoft Office applications such as Power BI.
• Understanding of end-to-end process journeys.
• Excellent stakeholder engagement and relationship management skills.
• Strong communication skills with the ability to adapt your style and influence at all levels.

What you'll get

• Competitive salary of £40,000 - £52,000 plus benefits.
• Hybrid working with a mix of home, office and site-based working.
• 26 days annual leave plus 8 public holidays.
• Option to buy or sell annual leave.
• Generous contributory pension scheme with up to 12% company contribution (18% combined contribution).
• Financial support for relevant professional memberships, qualifications and study.
• Share incentive plan and salary sacrifice car and technology schemes.
• Employee assistance support and matched charity giving.
• Family care benefits, including back-up care support.
• Access to health, fitness and wellbeing resources.

More Information

The closing date for this vacancy is 31st July. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

DE & I statement:

At National Grid, we work towards the highest standards in everything we do, including how we support, value, and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation and welcome and encourage applicants with diverse experiences and backgrounds, offering flexible and tailored support, at home and in the office.

Our goal is to drive, develop, and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives, and business need. We are committed to building a workforce that can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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