Account Manager

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About the Team:

The Strategic Financial Services Sales team partners with some of the largest financial institutions in the market to solve complex risk, fraud, identity, and compliance challenges. The team is focused on delivering strategic value through innovative data, analytics, and risk solutions that help clients drive growth, strengthen fraud prevention capabilities, and improve business decision-making. Collaboration, consultative selling, executive relationship management, and cross-functional partnership are central to the team's success.  

About the role:

The Account Manager position exists to support across the sales team and identify cross-sell and upsell opportunities within an established book of business.

Responsibilities:

• Establishing and maintaining excellent customer relationships at all levels. Acting as liaison between sales support and our customers in order to provide superior service and solutions. 
• Evaluating existing relationships, grow and expand relationships, create a territory plan and successfully execute against that strategy. 
• Meeting or exceeding monthly and annual revenue objectives. 
• Calling existing customers to secure appointments, gathering information on their needs, positioning and demonstrating the value of our products to address their business issues. 
• Providing excellent customer service by effectively managing customer objections, setting realistic expectations, successfully negotiating pricing and contracts and close sales. 

Qualifications:

• 2+ years of sales or customer success experience.
• Possess organizational, prioritization, time management and forecasting skills.  
• Ability to promptly manage and respond to customer contacts. 
• Have exceptional written and verbal communication skills. 
• Desire to move into a direct sales role long term.
• Preferred location FL or OH, willing to be flexible on location for the right candidate.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Primary Location Base Pay Range: Home based-Ohio $46,700 - $78,000. Total Target Cash Range: $71,900 - $120,000.U.S. National Base Pay Range: $49,200 - $82,100, Total Target Cash Range: $75,700 - $126,300. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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