Marketing Artificial Intelligence Operations Engineer

The Opportunity

Findex is looking for a Marketing AI Ops Engineer to join on a 12-month max-term contract, open to candidates anywhere in Australia. This role is for a technically strong builder who thrives in lean, high-autonomy environments. You will own the full AI and automation engineering layer of the ANZ marketing function, architecting, building and deploying the agents and integrations that augment what the marketing team can do and at what scale. If you are an engineer with a marketing background who wants to apply serious technical capability to a marketing problem that is genuinely unsolved, this is the role.

Your role, your contribution!

• Architect, build and deploy AI automations and agents end-to-end across the full marketing function, holding both the design decisions and the operational execution, you build it and you ship it

• Design and operate AI agents that absorb routine, rule-based work from across the marketing team, augmenting the function's output without growing headcount

• Build, monitor and maintain the marketing connector stack, designing clean data flows between platforms and ensuring the AI and automation layer sits on healthy architectural foundations

• Deploy automated marketing outputs in production, owning end-to-end execution of scheduled workflows, campaign launches and content pipelines, not just the underlying architecture

• Embed brand voice, accuracy and compliance into AI outputs, building evaluation, monitoring and guardrails so automated work meets the firm's standards at scale

• Lift the AI capability of the broader marketing team through prompt libraries, shared workflows and internal training, reducing single-point dependency over time

The benefits of joining us!

• Genuine technical ownership in a lean, high-autonomy environment, the kind of role where you set the architecture, make the calls and see the impact directly

• Flexible working arrangements with the freedom to work from anywhere in Australia

• Exposure to a complex, integrated marketing function operating at national scale, with real problems worth solving

• Structured learning and development opportunities to stay at the forefront of AI and marketing technology

• Collaborative team culture with access to Findex's national network of professionals across advisory, wealth and accounting

• Meaningful community impact through the Findex Community Fund

What you will bring to the role:

• Hands-on experience working across multiple marketing disciplines with a practical understanding of how each function operates and contributes to commercial outcomes.

• Proven experience across software engineering, data engineering, MarTech engineering or automation engineering, with hands-on exposure to building for or alongside a marketing function, a background in startups or self-employment is strongly valued

• Demonstrated experience designing and operating production AI or automation architectures at scale, including agent orchestration, integration patterns, observability and data flow design

• Hands-on experience building and deploying agentic or LLM-assisted workflows in a commercial setting, across a range of platforms, including prompt engineering, evaluation and guardrails

• Strong API integration capability across SaaS marketing platforms, with working knowledge of CRM, analytics, ad platforms, CMS and event tooling, and comfort with iPaaS and workflow automation tooling

• A builder's mindset, equally comfortable at the architectural level and pushing the button on production outputs; financial services experience is not required and a tech startup background is preferred

• Tertiary qualification in Computer Science, Software Engineering, Data Engineering, Marketing or a related field, or equivalent practical experience, combined with strong written communication skills for documentation and internal capability-building

If this role sounds like a good fit - Apply now!

Our Impact: Why Findex?

At Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we’ve become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our “Wealth Accountant” and Family Office models. With 2,500 professionals across over 100 offices, we combine local expertise with global reach and remain committed to supporting clients and communities in creating long-term financial security.

For the Community

The Findex Community Fund (FCF) is dedicated to giving back to the communities we serve. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. Collectively, our team has dedicated over 9,000 volunteer hours, making a tangible impact in their communities through personal engagement.

For You

At Findex, we focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. We actively support our people by giving them extra support to external studies that is relevant to their role.

For our Customers

Together, Findex champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. Here, you’re empowered to work in a way that brings out your best — supporting your growth, your team, and the clients who trust us to make a real difference.

For Diversity & Inclusion

Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.