Change and Business Transformation Lead

• Parramatta and Sydney CBD
• Temporary up to 2 years – Full Time (35 HPW)
• Clerk Grade 11/12, base salary ($154,231 - $$178,369), plus employer’s contribution to superannuation and annual leave loading

Your role

The Change and Business Transformation Lead drives the design and delivery of change strategies across the Digital Case File (DCF) program and broader digital initiatives within the Courts, Tribunals and Service Delivery (CTSD) division. The role leads business and process transformation, ensuring organisations are ready to adopt new technologies through effective stakeholder engagement, communications, training, and capability development. Working closely with executives, stakeholders, and program teams, the role supports successful implementation and realisation of benefits from digital solutions.

What you’ll do

• Partner with courts and tribunals to identify and prepare for business and process changes ahead of digital implementation.
• Design and deliver end-to-end change management activities, including impact assessments, communications, training, and business readiness.
• Integrate change strategies into project delivery, working closely with program and onboarding teams.
• Lead stakeholder engagement to build understanding, manage resistance, and secure buy-in across judicial officers, staff, and partners.
• Assess change risks, readiness, and adoption, tailoring interventions to support successful transition and capability uplift.
• Support implementation and transition to business-as-usual, including training delivery, champion networks, and governance reporting.

What we’re looking for

• Change leadership – Leads and delivers end-to-end change strategies that support successful adoption of new technologies and ways of working.
• Stakeholder engagement – Builds strong, trusted relationships and navigates complex, diverse stakeholder environments with confidence.
• Strategic thinking – Anticipates impacts, identifies risks, and aligns change activities with broader business and reform goals.
• Communication and influence – Clearly translate complex ideas, manages resistance, and drives alignment through effective messaging and engagement.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Essential requirements

• Relevant tertiary qualifications or equivalent experience in change management.
• Change management and communication skills and experience with demonstrated commitment to ongoing professional development.
• Proficiency in effectively managing engagement with demanding stakeholders and complex environments within public sector and government agencies.
• The role may be required to operate across or be reassigned to other business areas to meet evolving program and organisational needs.

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the target question below with a brief outline on how you meet the requirements of the role:

• Targeted Question - Describe a time when you led a significant business transformation or change initiative involving complex stakeholder groups with differing priorities. How did you manage competing expectations and resistance, ensure business readiness and achieve successful adoption of the change?

Applications close Tuesday, 21 July 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Riley Cochrane, Principal Project Manager via riley.cochrane@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Paola Piña | Talent Acquisition Officer, via paola.pina@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/