Manager Freight Operational Policy

You may have been part of some big projects before, but this work is legacy-building.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Be responsible for leading the development and implementation of risk and outcomes-based operational policies that reduce regulatory burden while enhancing safety, sustainability, and productivity across the freight network. This role plays a key part in delivering freight strategy ensuring regulatory compliance and improving supply chain performance across our organisation.

You will achieve this by:

• Leading the development of operational policies that are outcomes and risk-based, designed to reduce red tape while supporting the safe, sustainable, and productive movement of freight across the network.

• Fostering strong partnerships with transport agencies, industry stakeholders, and other jurisdictions to collaboratively identify challenges and develop harmonised policy approaches that improve national consistency and support a more efficient freight network.

• Providing advice to delivery teams on the design and implementation of innovative, end-to-end policy solutions that integrate seamlessly into business and operational processes, ensuring freight considerations are embedded early and effectively in decision-making

For more information on this position and business unit, view the role description and information pack.

This is a permanent opportunity. The role is a statewide hybrid role, and the location will be based on the candidate.

About you

This role will require:

•   Significant ability to develop and implement policies that are risk-based, outcomes-driven, and aligned with regulatory best practice.
•   Demonstrated experience working with industry, government agencies, and cross-jurisdictional partners to deliver harmonised and practical policy solutions.
•   Excellent analytical and communication skills, with a demonstrated ability to develop high-quality policy advice, briefings, and evaluation frameworks.
•   Strategic, innovative approaches to solving complex problems that suit a range of competing stakeholder priorities.  
•   Experience in implementing structure change management processes. 
•   Skill in developing performance frameworks to monitor policy outcomes, with a strong understanding of continuous improvement and evidence-based evaluation

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.  

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy  

Apply today 

Applications close 11:59 PM Wednesday 22 July 2026

For more information about this role, please contact STEPHEN.MAHCHUT2@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW 

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