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Manager, LG Channels Content Operations

Location: Englewood Cliffs, NJ (Onsite)

About the Role

LG Electronics is seeking a Manager, LG Channels Content Operations to support and scale LG Channels' FAST (Free Ad-Supported Television) and AVOD (Advertising-Based Video on Demand) business. This role will oversee day-to-day operational execution across channel and VOD initiatives while serving as a key cross-functional partner to internal stakeholders, external platform partners, and LG headquarters.

The ideal candidate is highly organized, detail-oriented, and solutions-oriented, with the ability to independently manage complex operational workflows, troubleshoot issues proactively, and drive projects to completion in a fast-paced streaming media environment.

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Key Responsibilities

• Lead operational execution of FAST channel launches, removals, content refreshes, and channel positioning updates across LG Channels platforms.
• Manage day-to-day relationships with distribution, delivery, and technology partners, including Amagi, Wurl, Xumo, Frequency, and Ottera.
• Identify, troubleshoot, and resolve operational issues affecting FAST channels and VOD content.
• Partner closely with Business Development, Programming, Product, Advertising Operations, and Content Licensing teams to support strategic initiatives and ensure operational readiness.
• Oversee VOD content operations, including metadata ingestion, artwork management, content delivery coordination, storage workflows, and platform quality assurance.
• Analyze content performance, operational metrics, and industry trends to identify opportunities for process improvement and platform optimization.
• Collaborate with HQ and R&D teams on testing, implementation, and deployment of new operational tools and product features.
• Support advertising and monetization initiatives through ad tagging, reporting, measurement, and platform optimization efforts.
• Develop recurring operational and performance reports to support business planning, content strategy, and leadership decision-making.
• Manage content licensing payment workflows and coordinate with finance and content stakeholders on reconciliation activities.
• Support leadership with partner discussions, operational planning, and strategic content initiatives.

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Required Qualifications

• 4+ years of experience in streaming media operations, content distribution, digital media operations, FAST/AVOD environments, or related fields.
• Strong understanding of streaming platforms, FAST channels, VOD ecosystems, metadata workflows, content delivery systems, and digital content operations.
• Proven ability to manage multiple projects simultaneously and resolve operational challenges with minimal supervision.
• Experience collaborating with cross-functional internal teams and external business partners.
• Excellent analytical, organizational, communication, and problem-solving skills.
• High attention to detail and ability to thrive in a fast-paced environment.

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Preferred Qualifications

• Experience with streaming CMS platforms and digital content management systems.
• Experience utilizing analytics and reporting tools to evaluate operational performance.
• Bachelor's degree in Communications, Media Studies, Business, Marketing, or a related field.
• Familiarity with digital advertising operations and content monetization workflows.

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Work Environment

• Full-time onsite position located in Englewood Cliffs, NJ.
• Must be available to participate in occasional evening meetings with LG headquarters in Korea.

Recruiting Range

$40—$55 USD

Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied_._