Senior Supplier Quality Specialist

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SR. SUPPLIER QUALITY SPECIALIST, DATA CENTER (STARLINK)

SpaceX is on a mission to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. We are building some of the world’s most technically advanced facilities and data centers, which demand a new type of supply chain. Our suppliers must deliver premium quality hardware and components with rapidly evolving designs at commercial scale volumes, while meeting extreme reliability, availability, and serviceability requirements.

We are looking for candidates who possess comprehensive knowledge of manufacturing and quality tools and have unrelenting motivation to enable suppliers for success. This position supports the Supply Chain Reliability organization by managing tactical supplier quality activities with operational rigor, providing high service levels to all stakeholders, and allowing the broader team to focus on high-priority and proactive actions. This includes eliminating the impact of vendor-caused defects on data center engineering, manufacturing, installation, and operations through rapid defect containment, resolution, and corrective/preventive action.

Primarily, you will uncover non-conformances onsite (or at supplier facilities) and work with cross-functional teams to improve vendor quality for data center hardware, including rack-level solutions, power distribution, cooling systems, compute/storage/networking components, and related infrastructure. You will help create and refine structures for executing and improving processes used to manage supplier deviation requests (SDR), material review board (MRB), supplier part containments, first article inspections (FAI), Production Part Approval Process (PPAP) activities, and supplier corrective and preventive actions (CAPA). You will drive operational excellence in supplier non-conformance management and work to reduce future non-conformances. You will build an extensive network within design engineering, reliability, manufacturing, infrastructure, production, and supply chain management, while developing a deep understanding of SpaceX data center systems and processes.

RESPONSIBILITIES:

• Execute supply chain non-conformance management processes, including SDR, MRB, return to vendor (RTV), FAI support/review, PPAP support, and supplier corrective and preventive action (CAPA).
• Analyze supplier quality data and partner with supply chain engineers, design, materials, and infrastructure teams to drive supplier improvements and root cause corrective actions.
• Build relationships with cross-functional groups to identify, reduce, and ultimately eliminate impacts from vendor defects on data center hardware reliability, installation, and operations.