Senior Platform Functional Consultant

Worker Type:

Permanent

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Ko mātou tēnei | This is Us

The Customer, Products & Services (CP&S) team is leading BNZ's customer and lending transformation through strategic platforms including Salesforce Financial Services Cloud and nCino. As a Functional Consultant, you'll work across business and technology teams to shape platform solutions, drive better business outcomes, and help build BNZ's internal platform capability.

Mō te Tūranga | About the Role 

We sat down with the People Leader and they told us the following about the role: 

This is a full time, permanent opportunity based in Auckland. It is a hybrid role with three days in the office and two days where you can work flexibly. 

What are 5 day to day tasks the person in this role will complete? 

• Capture and translate business outcomes into scalable platform solutions. 

• Guide stakeholders and delivery teams on Salesforce and nCino capabilities and best practices.  

• Facilitate workshops and solution design discussions.  

• Support delivery, testing, change management and go live activities.  

• Mentor colleagues and promote platform standards and reuse. 

What is the team culture and environment like? 

We're collaborative, curious, and outcome focused. We value constructive challenge, continuous improvement, and sharing knowledge to help both individuals and teams succeed.

What projects / work will the candidate be working on now and into the next year? 

You'll support BNZ's strategic customer and lending transformation initiatives, helping maximise value from Salesforce FSC and nCino while shaping future platform capabilities, business processes, and customer experiences. 

What is the most exciting thing about this opportunity? 

You'll help influence how one of New Zealand's largest banking transformations uses strategic SaaS platforms, working across product, business, architecture, and delivery teams to create lasting impact. 

What will success look like for the candidate in this role? 

Success will be measured by delivering high-quality platform solutions, increasing use of native platform capability, reducing unnecessary complexity, and helping build stronger platform expertise across BNZ. 

What technical skills / skills are REQUIRED for this role? 

• Functional consulting, platform consulting, BA, or solution delivery experience.  

• Experience with Salesforce, nCino, or similar SaaS platforms.  

• Strong business process analysis and solution design skills.  

• Workshop facilitation and stakeholder engagement experience.  

• Excellent analytical, communication, and influencing capabilities. 

• Understanding of data and integration principles and practices. 

What attributes will this person display in order to be successful in this role? 

The successful candidate will be collaborative, pragmatic, curious, and outcome-focused. They'll confidently challenge assumptions, solve complex problems, and enjoy helping others grow their capability. 

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand 

Please Note: Advertising for this position closes Monday 3 August 2026.  

We review applications as they are received and may close advertising early. 

This is an exciting opportunity to join us!  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”

Closing Date: 03 August 2026

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.