Location: IN - Bangalore 24/7 | Job-ID: 219554 | Contract type: | Business Unit: Legal
Life on the team
As Trade Compliance Manager, India, you own trade compliance for Computacenter’s India operations as the first line of defence, and you are accountable for keeping it accurate, controlled and defensible. India’s flows span domestic and cross-border movements and Special Economic Zone (SEZ) movements, which are treated as deemed exports and imports under the SEZ framework. You run these to the Computacenter Global Trade Compliance Standard (GTCS) and under the functional oversight of the Group trade compliance function.
You are the central point of contact for customs and trade compliance in India, working with local management, Group Legal and Compliance, Finance, IT, logistics, customs brokers and forwarders, and the authorities. The role combines hands-on ownership of the flows with the discipline to evidence them - accurate classification, complete records, and controls that stand up to audit.
Reporting and alignment
- You report to the local Head of Legal within Group Legal and Compliance in India. This line is deliberately independent of the sales and delivery business, to keep trade compliance judgements free of commercial pressure.
- You have a functional line to the Group trade compliance function for standards, objectives, prioritisation and the trade compliance competence bar. On trade compliance matters, this functional line governs.
- You operate within the Global Trade Compliance Standard (GTCS) and Group controls, and take part in Group trade compliance cadences.
What you will do
- Map, classify and evidence every India flow - identify the correct nature of each movement (sale, lease, stock transfer, return), whether it is domestic or cross-border, and whether it is an SEZ movement - and hold the documented regulatory basis for each classification.
- Run end-to-end customs clearance for imports and exports to the Group standard, ensuring compliance with Indian customs law and Computacenter policy.
- Own SEZ movements. Treat DTA-to-SEZ as a deemed export and SEZ-to-DTA as a deemed import, apply the SEZ-specific procedure rather than the ordinary import/export route, and hold the admission and endorsement evidence that substantiates each movement.
- Run sanctions and denied-party screening as a preventive control - completed before goods move, not recorded after - and act correctly on any match.
- Maintain records, statutory retention, audit evidence and end-to-end traceability, so that any movement can be reconstructed and defended on request.
- Build and maintain documented, controlled standard operating procedures for the India flows, aligned to the GTCS - not ad hoc document formatting.
- Govern customs broker and forwarder performance, including service quality, corrective action and root-cause analysis.
- Maintain a robust post-clearance environment, including HS classification notes and customs valuation guidance, and run reports and dashboards that evidence documentation completeness and auditability for internal audits and authority queries.
- Identify gaps and improvement opportunities in the India flows and drive them to closure, aligned to the Group standard.
- Act as the single point of contact for interactions with the customs and SEZ authorities in India.
- Provide clear guidance to the business on Indian customs law, trade compliance practice and SEZ requirements, pitched to a non-specialist audience.
What you will need
Essential
- 10 - 15 years of experience in Indian customs law, regulations and procedures, with proven expertise in SEZ operations - and the ability to map a flow, classify it correctly, and evidence the regulatory basis for that classification.
- At least 3 years in a managerial role (Customs or Trade Compliance Manager or equivalent) with direct responsibility for customs operations, broker governance and compliance decisions. Experience limited to operational, clerical or broker-side execution will not be considered equivalent to managerial responsibility.
- A track record of building documented standard operating procedures and practical controls - not relabelling documents - and of driving process improvement in customs and trade compliance.
- Strong discipline in record-keeping, statutory retention, audit evidence and traceability.
- Genuine working exposure to sanctions and export controls, and the aptitude to be brought up to the Group’s sanctions and export-controls framework, which the Group function will teach and govern. A correct understanding of screening as a preventive control is expected.
- Excellent stakeholder management and communication, with the ability to explain trade compliance clearly to non-specialists and to influence across Operations, Finance, IT, Legal and Group Compliance.
Desirable
- At least 3 years’ hands-on responsibility for an SEZ unit.
- Experience in an IT-sector or multinational vendor environment, including broker and vendor management.
- Occasional overlap with UK and EU time zones, and willingness to travel domestically for port, SEZ or vendor engagements.
About us
Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
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