Knowledge Systems Specialist

The role:

We are looking for a Knowledge Systems Specialist to join our Knowledge department in London.

We are seeking a highly organised and enthusiastic Knowledge Systems Specialist to join our Knowledge team and play a key role in supporting the firm's AI strategy. This role will work closely with Senior Legal Engineers to ensure the successful adoption and embedding of AI technologies across the firm. The successful candidate will be responsible for tracking usage and engagement, coordinating training activities, managing communications and providing day-to-day operational support for the firm's AI initiatives.

This is an excellent opportunity for someone who is passionate about legal technology and AI, thrives on organisation and detail, and wants to be at the heart of the firm's innovation efforts.

What will you do:

Usage tracking and reporting

• Monitor and track adoption and usage of AI tools across the firm, working with available analytics and reporting dashboards.

• Produce regular reports on key metrics including user engagement, adoption rates by practice group, and usage trends.

• Identify patterns and insights from usage data to inform strategy and highlight areas requiring additional support or intervention.

• Maintain accurate records of AI tool licences, users and access permissions.

Training coordination

• Coordinate the scheduling and logistics of internal AI training sessions.

• Maintain and update training materials, guides and resources in collaboration with the Senior Legal Engineer.

• Track training completion rates and follow up with teams or individuals who have not yet attended required sessions.

• Gather and collate feedback from training sessions to inform continuous improvement.

• Assist in the delivery of training sessions where appropriate, providing hands on support to lawyers.

Communications and engagement

• Develop and distribute regular communications to keep the firm informed about AI developments, new features, tips and best practices.

• Manage content for internal AI-related channels, including intranet pages, newsletters and collaboration platforms.

• Support the organisation of AI-related events, lunch-and-learns and drop-in sessions.

• Help to build and maintain awareness of the firm's AI capabilities and resources.

AI Champions network support

• Provide administrative and coordination support to the AI Champions network, including scheduling meetings, preparing agendas and circulating materials.

• Track and report on AI Champions activities and engagement within their respective teams.

• Assist in onboarding new AI Champions and ensuring they have access to the resources and information they need.

Operational and administrative support

• Provide general administrative support to the Senior Legal Engineer and the wider Legal Engineering team.

• Assist with vendor liaison and coordination.

• Maintain organised records of AI projects, initiatives and key documentation.

• Support the management of feedback channels, collating and summarising input from lawyers on AI tools and their experiences.

Continuous improvement

• Proactively identify opportunities to improve processes and enhance the efficiency of AI adoption activities.

• Stay informed about developments in AI technologies and legal technology trends.

• Contribute ideas and suggestions to support the firm's AI strategy and roadmap.

What we are looking for:

Required Qualifications and Experience

• The successful candidate will have a minimum of two years' experience in legal technology or a similar innovation-focused role within a law firm or legal department.

• Strong proficiency in data analysis, reporting, and the use of tools such as Excel and PowerBI is essential.

• Experience coordinating training programmes, events or communications is highly desirable.

• Candidates must demonstrate excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously.

• Strong attention to detail and a commitment to accuracy are essential.

• The role requires excellent written and verbal communication skills, with the ability to communicate clearly and professionally with stakeholders at all levels.

• A genuine interest in AI and legal technology is required, along with a proactive, self-motivated approach and a willingness to learn.

• Understanding of or interest in legal processes and how lawyers work would help the successful candidate contribute more effectively to the team. Prior experience gathering and analysing user feedback or conducting user research would be beneficial.

Personal Attributes

• The ideal candidate will be highly organised, detail-oriented, and capable of managing competing priorities in a fast-paced environment. They will be a strong communicator who can engage effectively with colleagues across the firm.

• The successful candidate will be proactive and resourceful, with a problem-solving mindset and a willingness to take initiative. They will be adaptable and comfortable with change, particularly as AI technologies and the firm's approach continue to evolve.

• A positive attitude and enthusiasm for contributing to the firm's innovation journey are important attributes for this role.

Career Level:

The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level.

Here at Simmons & Simmons:

At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone’s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible.

Some key information: 

• We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution.

• Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences).

• We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands.

• We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility.

• We have a range of social and sports committees, summer and winter parties and monthly get togethers.

• We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture.

• All UK offices have their own artwork collections – including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists.

• We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm.

• Our in-house generative AI tool, Percy, won the ‘Innovation in Automation and AI Tools’ category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service.

• We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work.

Equal opportunities:

We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: 

• Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. 

• Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. 

• Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. 

• We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview.

We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you’re interested in finding out more about this position, please contact the Recruitment Team. To apply for the role, click on the link at the top of the page or visit our careers page for more details.