Employment Officer

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Job Summary

Provide a deterrent to disorderly / criminal conduct through visible presence and refer requests for non-criminal assistance from visitors, patients or staff related to the hospital to Duke Raleigh contract security. Adhere to RPD Secondary Employment Assignment Post Orders for Duke Raleigh Hospital.

PRN responsibilities (max of 900 hours/yr) non-benefit eligible position.

Supplemental position for the Raleigh Policeforce.

Work Performed

Communicate effectively and respectfully with members of the community, supervisors and peers. Display empathy and caring for both Duke Community members and nonmembers. Treat all individuals with dignity, respect and fundamental fairness. Ensure the constitutional guarantees of all individuals. Uphold the sanctity of all lives in every encounter. Attempt to de- escalate violent or threatening behavior while remaining calm, empathetic and maintaining impulse control. Provide appropriate and coordinated response to assaultive behavior by staff, visitors, and non-affiliated persons when requested; refer situations with patients to healthcare security. Provide scene security at the Emergency Department (ED) entrance/drive for drive-up / drop-off victims of violent crime, such as gunshot victims, etc. Coordinate with responding first responders for significant emergencies.Deliver service that contributes to a non-escalating environment by treating all persons with dignity and respect and in a manner that is proportional and fair. Assist contract security officers when requested as they respond to disturbances involving visitors, employees, etc. Make safe and help security staff securely store firearms detected through screening or otherwise found on Duke Raleigh property. Refer requests for assistance with criminal matters on hospital property to the Raleigh Police on duty units; take action to stabilize the situation if necessary. Alert Duke University Police Department to the following crimes (due to federal law regarding response on Duke property): Murder or non- negligent manslaughter, Negligent manslaughter, Sex Offense (forcible or non-forcible), Robbery, Aggravated assault, Burglary, Motor vehicle theft, Major incidents of arson, Domestic violence, Dating violence, Stalking

Knowledge, Skills and Abilities

Communicate effectively and respectfully with members of the community, supervisors and peers. Display empathy and caring for both Duke Community members and nonmembers. Treat all individuals with dignity, respect and fundamental fairness. Ensure the constitutional guarantees of all individuals. Uphold the sanctity of all lives in every encounter. Attempt to de- escalate violent or threatening behavior while remaining calm, empathetic and maintaining impulse control. Provide appropriate and coordinated response to assaultive behavior bystaff, visitors, and non-affiliated persons when requested; refer situations with patients to healthcare security. Provide scene security at the Emergency Department (ED) entrance/drive for drive-up / drop-off victims of violent crime, such as gunshot victims, etc. Coordinate with responding first responders for significant emergencies. Deliver service that contributes to a non-escalating environment by treating all persons with dignity and respect and in a manner that is proportional and fair. Assist contract security officers when requested as they respond to disturbances involving visitors, employees, etc. Make safe and help security staff securely store firearms detected through screening or otherwise found on Duke Raleigh property. Refer requests for assistance with criminal matters on hospital property to the Raleigh Police on duty units; take action to stabilize the situation if necessary. Alert Duke University Police Department to the following crimes (due to federal law regarding response on Duke property): Murder or non- negligent manslaughter, Negligent manslaughter, Sex Offense (forcible or non-forcible), Robbery, Aggravated assault, Burglary, Motor vehicle theft, Major incidents of arson, Domestic violence, Dating violence, Stalking

Level Characteristics

Communicate effectively and respectfully with members of the community, supervisors and peers. Display empathy and caring for both Duke Community members and nonmembers. Treat all individuals with dignity, respectand fundamental fairness. Ensure the constitutional guarantees of all individuals. Uphold the sanctity of all lives in every encounter. Attempt to de- escalate violent or threatening behavior while remaining calm, empathetic and maintaining impulse control. Provide appropriate and coordinated response to assaultive behavior by staff, visitors, and non-affiliated persons when requested; refer situations with patients to healthcare security. Provide scene security at the Emergency Department (ED) entrance/drive for drive-up / drop-off victims of violent crime, such as gunshot victims, etc. Coordinate with responding first responders for significant emergencies. Deliver service that contributes to a non-escalating environment by treating all persons with dignity and respect and in a manner that is proportional and fair. Assist contract security officers when requested as they respond to disturbances involving visitors, employees, etc. Make safe and help security staff securely store firearms detected through screening or otherwise found on Duke Raleigh property. Refer requests for assistance with criminal matters on hospital property to the Raleigh Police on duty units; take action to stabilize the situation if necessary. Alert Duke University Police Department to the following crimes (due to federal law regarding response on Duke property): Murder or non- negligent manslaughter, Negligent manslaughter, Sex Offense (forcible or non-forcible), Robbery, Aggravated assault, Burglary, Motor vehicle theft, Majorincidents of arson, Domestic violence, Dating violence, Stalking

Minimum Qualifications

Education

Work requires comprehensive and communication skills normally acquired through a high school education.

Experience

N/A

Degrees, Licensures, Certifications

Current fully certified Raleigh Police Officer (General Certification) with no sustained complaints for disrespect, excessive force, etc.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.