Leave of Absence Specialist at RSM US (UK) LTD. — BranchFactor

BranchFactor Summary

The original posting with the fluff stripped out

Expected experience: 1+ yrs
Management level: Individual contributor
Contract: Full-time
Visa sponsorship: Not offered

Compensation

Base salary	US$50,000 – US$79,000 / yr

Role speciality

No unique specialisation

Useful technologies

HRIS

Preferred qualifications

CertificationsBachelor's degree

Field of studyHuman Resources (or related)

Study levelBachelor's

Original posting

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The person in this role will support the Talent Operations Team’s objective to provide centralized, highly repeatable solutions that allow RSM to achieve business goals while balancing the needs of our employees.

The Leave of Absence (LOA) Specialist will provide day to day LOA administration for RSM employees and owners, ensuring we deliver an excellent employee experience in the process. This role will help manage all aspects of the absence process, partnering closely with employees, HR Business Partners and talent teams to ensure a positive and well informed experience during a leave.

Key responsibilities

Responding to LOA inquiries from employees, managers and HR
Scheduling meetings with employees, HR and Managers to ensure a positive and informed experience
Partner closely with third party administrator to track approvals and resolve discrepancies
Assistance with return-to-work processes for employees returning from leave
Ensure all leave related actions are accurately processed in all applicable systems and with third-party administrator to ensure employees are paid accurately and correctly
Respond to inquiries with timely, accurate and complete information about leaves that may be available to employees under Federal, state, provincial or local law, insurance plans or company policies.
Proactively communicate timelines and documentation requests with employees and HR Business Partners. Ensure that employees are aware of their leave-related responsibilities and of any documentation and notice required to qualify for and to take leave.
Helps interpret and clarify LOA policies to address inquiries from employees, HRBPs and managers, escalating further to LOA Senior Specialist and Absence Manager as needed.
Conducts vendor and HRIS audits to ensure accuracy of LOA records and resolves discrepancies in a timely manner
Participates in weekly issue resolution call with third party leave of absence administrator as needed
Administers accommodations requests in coordination with third party vendor based on predetermined guidelines
Other duties as assigned

Minimum Requirements

Minimum of 1 year experience administering LOA programs
Minimum of 1 year experience using an HRIS
Working knowledge and understanding of HIPAA, FMLA and other applicable legislation
Excellent written and verbal communications
Strong customer service and interpersonal skills
Strong attention to detail and quality

Preferred Requirements

Education: Bachelor’s Degree in Human Resources or related degree
Ability to easily and effectively communicate complex information in a meaningful manner
Ability to work collaboratively with peers internally and external business partners
Highly organized with strong attention to detail and strong follow-through skills
Ability to manage concurrent projects and/or programs
Ability to work well under pressure; meet established targets and goals in a high volume, fast-paced and rapidly changing work environment
Ability to work independently, effectively prioritize work and consistently meet daily, weekly and monthly deadlines
Must be able to efficiently and effectively manage a high volume of inquiries and respond in a timely manner

Location flexibility: baseline expectation that employees and owners may perform work from home, an office, a client site, or other relevant business locations, with in‑person attendance required when business needs, collaboration, client service, development, or travel warrant it. Working from home frequently or primarily does not change this expectation

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $49,800 - $79,200