The Opportunity
The Sales Associate is responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures, and directives.
What you'll get to do
Sales Generation:
- Achieve sales goals
- Utilize the elevated levels of sales and service to maximize sales performance
- Demonstrate an in-depth knowledge of the merchandise
- After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
- Comply with all sales related policies and procedures
- Maintain a keen interest in the fashion industry and market trends
Customer Service:
- Provide the highest level of customer service
- Build and maintain repeat clientele by utilizing clienteling tools
- Resolve all client problems and complaints quickly and effectively
Operations:
- Ensure facility maintenance, presentation and organization
- Assist in the maintenance of all inventory in the stockroom and on the selling floor
- Assist in all areas of Shipping/Receiving protocol, policies, and paperwork
- Participate in physical inventories
- Comply with all Point-of-Sale policies and procedures
- Properly execute all relevant register functions
- Adhere to work schedule, inclusive of time and attendance
- Participate in all relevant training and development seminars, programs, and meetings as directed by store management
A reasonable estimate of the current hourly rate is $20/hour-$25/hour USD.
We'd love to meet you if you have
- Minimum 3-5 years retail sales, preferably luxury market.
- Excellent communication, organizational, and interpersonal skills.
- Ability to lift up to 25 lbs, frequent standing/walking
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package