Director, Major Investigations

Requisition ID: 264168 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leads and oversees major investigations and incidents and investigation support functions in Corporate Security globally, ensuring strong alignment between investigative operations, governance and regulatory requirements.

Is this role right for you? In this role, you will: 

• Lead and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Contribute to and oversee the development of strategic recommendations to enhance operational, investigative and administrative and governance frameworks, including policy development with the objective of ensuring that all investigations conducted are professional, effective and consistent with Corporate Security Global model
• Apply investigative methodology focusing on the tactical use of gathered intelligence through data analytics and network analysis to identify organized criminal groups and emerging fraud risk trends and typologies.
• Lead major investigations and internal and external incidents for Corporate Security (i.e., CIRTs, Fraud Incidents) and provides hands on direction and guidance on highly complex investigations at the enterprise level; oversees and conducts the investigations applying professional standards, and correlation of evidence using a forensic approach to support criminal prosecutions and civil actions, as well as identify those responsible and report to the police
• Lead insights/root cause analysis related to major investigations to identify any potential systemic deficiencies in controls and/or processes; and collaborate with other Control Function and Business Line stakeholders in the remediation activity. Leads and oversees the Investigations Support Services and Governance function through Senior Manager leadership, ensuring effective delivery of governance, policy, quality assurance, and operational support across Corporate Security investigations.
• Maintain accountability for the effectiveness of governance, control, and regulatory coordination frameworks (including AML/BCPIF), ensuring consistent application of policies, strong audit outcomes, and appropriate engagement with internal and external partners.
• Drive alignment between investigative operations and governance functions, ensuring insights, trends, and control gaps identified through QA, audits, and analytics are translated into actionable improvements and risk mitigation strategies
• Ensure effective and timely communications with stakeholders and senior management on investigations, including courses of action, outcomes, associated risks, insights/root cause and recommendations.
• Monitor global trends involving organized crime, including electronic crime, to develop and effectively communicate and recommend strategies to line management to mitigate risk, prevent loss and recover assets targeted by criminal groups.
• Foster and maintain global sources of information and relationships with industry peers, law enforcement, regulatory and other security organizations to assist in identifying and recommending proactive strategies on new trends and methods of criminal attack against the financial industry.
• Provide counsel, guidance and assistance to domestic and international line management and employees on all known or suspected internal/external crime and civil matters, internal employee conduct matters, as well as emergency situations, including threats of a technological nature against staff and customers.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team..

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Post-secondary degree in business/accounting, law; or law enforcement or equivalent training
• Relevant 10+ years of experience conducting and managing complex investigations including strong demonstrated interviewing skills
• Expert knowledge of prevention, detection and response strategies as well as criminal, and relevant Federal and Provincial Statutes and Regulations in all jurisdictions where the Bank operates in Canada
• Expert knowledge of the judiciary system, both criminal and civil processes and the rules of admissibility of evidence
• Extensive experience in managing large teams in complex environments
• Strong understanding of regulatory environments
• Experience working in complex multi-agency/department environments
• Experience managing in a diverse and multi-cultural environment
• High degree of fluency in English required; French/Spanish desirable

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.