Administrative Assistant

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Administration

Management Level

Administrative

Job Description & Summary

Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working with confidential and time-sensitive material. At the Administrative level, you will work as part of a team of problem solvers, helping to solve complex business issues.

The Opportunity:    

As an Administrative Assistant, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:   

• Proactive management of email / calendar and event scheduling

• Travel coordination/bookings 

• Expense reports, vendor invoice coding 

• Salesforce activities 

• General research and document management support 

• Function as a backup for other team members and contribute to teaming activities  

• Support and assist with the adoption of changes to firm technology, policies, and procedures  

• Prioritize ongoing development of professional, digital, and technical acumen 

• Assist with other firm initiatives/business projects, or general administrative duties as required 

• Support is provided during core business hours aligned to a regional time zone; however, flexibility is required 

What You'll Bring  
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:    

• Strong client service focus. Commitment to encouraging and demonstrating exceptional service delivery, displaying an image of professionalism, discretion, integrity and tact 

• The ability to work well both independently and in a team environment by creating a positive working atmosphere and supporting each other to combine individual strengths to enhance team performance 

• Excellent judgement and strong problem-solving skills, including a proactive approach to working with staff at all levels while demonstrating flexibility 

• Exceptional organizational skills and ability to prioritize multiple responsibilities 

• Effective listening skills; excellent oral and written communication skills (including strong spelling, editing, proofreading, punctuation and grammar skills) 

• Ability to leverage AI-powered tools (e.g., Microsoft Copilot, ChatPwC) to enhance productivity, streamline workload, and improve output quality and must be able to demonstrate intermediate proficiency levels in M365 

• Confidence in ability to work in a highly technical and ever-changing work environment; engaging in the promotion and adoption of digital tools and strategies 

• Experience in customer service, administration, or a related role, with transferable skills relevant to the position. Previous experience in a partnership or professional services firm is an asset 

• English is a requirement, French is an asset 

• PwC Canada is committed to cultivating an inclusive, hybrid work environment. This role requires in-office presence. Exact expectations for your team can be discussed with your interviewer  
   

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $45,800 - $76,300. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC   

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:  https://jobs-ca.pwc.com/ca/en/life-at-pwc  

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.  

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).