Senior Associate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.

*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more 
about us
.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Summary:  We are seeking a Senior Associate – Business Analyst with experience in Financial Services Global Capability Centres (GCCs), combining strategy consulting, operating model design, and strong technology orientation. The role will support banking and financial services GCCs across strategy formulation, benchmarking, cost & process optimization, organization design, and AI-enabled transformation, working closely with business and technology stakeholders.

Responsibilities 

Financial Services GCC Strategy 

• Support GCC strategy formulation for Banking / Financial Services clients, including scope definition, maturity assessment, and phased growth roadmaps 

• Design target operating models (TOMs) for FS GCCs across business, operations, risk, finance, and technology functions 

• Work towards setting up FS transformation COEs and value realization 

Benchmarking, Cost & Productivity Optimization 

• Conduct FS-specific benchmarking across cost, productivity, pyramid, span of control, and service mix 

• Drive cost optimization and productivity improvement initiatives using automation, technology leverage, and demand shaping 

Process Optimization (Business + Technology) 

• Lead process standardization and re-engineering initiatives across banking operations and technology-enabled processes 

• Apply Lean / Six Sigma / consulting frameworks to improve efficiency, quality, and control effectiveness 

Technology & AI Enablement 

• Identify opportunities to embed AI, automation, and digital solutions within FS GCC processes 

• Support AI use-case identification and prioritization (e.g., operations efficiency, risk & controls, reporting, decision support) 

• Work with technology teams on AI-enabled operating models, automation roadmaps, and productivity tracking 

• Understand and support initiatives across core banking, payments, lending, risk, and data platforms 

Stakeholder Management & Consulting Delivery 

• Develop executive-ready presentations for senior business and technology leadership 

• Engage with stakeholders across Business, Operations, Risk, Finance, and Technology 

• Work in a consulting-style delivery model, supporting multiple FS GCC initiatives 

Mandatory Skill sets:

Business Analyst, Payments, NBFI

Preferred skill sets:

• Prior experience with Big 4 or reputed consulting firms working in the FS GCC space 

• Strong exposure to strategy, benchmarking, cost optimization, org design, and technology led process transformation 

• Technology orientation with exposure to:  

• Banking platforms (core banking, payments, lending, risk systems) 

• Automation / AI / analytics initiatives in FS environments 

• Strong PowerPoint storytelling and Excel-based analytical skills 

• Candidate should be willing to travel to client location within and out Bangalore on project basis for project delivery and implementation 

Years of experience Required:

6–7 years experience in Financial Services GCC / GIC / Shared Services Education Qualification:

MBA, BCOM

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Business Analyzer, Business Finance, Finance Management Services

Optional Skills

Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android Operating Systems, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

July 20, 2026