Support Officer

Job Details:

Job Reference: HCC624499
Salary Range: £27,780 - £30,564 per annum
Work Location: Elizabeth II Court, Winchester
Hours per week: 37 (part time hours will be considered)
Contract Type: Permanent
Closing Date: 9 August 2026

The Role:

Hampshire County Council is the Lead Local Flood Authority (LLFA) for Hampshire. The role will be in the Flood and Water Management team (FWM) flexibly based in the Winchester offices and working from home. 

An exciting opportunity has arisen for a Project Support Officer to work within the Flood and Water Management (FWM) team at Hampshire County Council. The team sits within Universal Services Directorate and, with support from our Highways, Planning, Ecology and Engineering colleagues, we undertake Hampshire’s Lead Local Flood Authority (LLFA) statutory planning roles; determine applications for land drainage consent; investigate flooding incidents across the county and liaise with other Risk Management Authorities (RMAs) to create Hampshire wide Flood Management Plans. 

What you’ll do:

The successful applicant will provide administrative and technical support across the whole team where needed. This will include working with FWM investigation officers, Ordinary Watercourse Consent (OWC) officers and FWM project managers to record flood incidents; liaise with members of the public to pursue solutions to surface water issues and brief senior officers and elected members. The successful applicant will also be involved in the communication of FWM advice and guidance both internally and externally through the sending of letters and leaflets, the FWM website and press releases etc.

What we’re looking for:

Candidates should be able to demonstrate an interest in the Flood and Water Management sector, would ideally have administration experience, basic knowledge of local government, be comfortable communicating with members of the public about emotive issues, show an interest in gaining new knowledge and possess excellent communication skills.

This is a busy, varied and interesting role within a small hard-working team of professionals who are passionate about mitigating the effects of climate change and reducing the risk of flooding across Hampshire.

This opportunity is advertised as full time. However, we are also happy to consider applications from people wanting to work on a part time basis and / or wanting to work flexibly.

Why join us?

We offer a flexible, motivating and inclusive workplace, where talent is truly recognised and developed. We have created an environment that you can look forward to being a part of and where you are empowered to be your best and believe in creating a workplace built on teamwork where people can grow and develop in their roles.
 
If you think you have what it takes to make a real difference in Hampshire, get in touch!
 
To find out more about what we can offer you in return, please see our benefits package.

Additional Information:

FWM Support Officer Candidate Pack

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
 

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
 

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.