Customer Technology Delivery Manager
Project & Program ManagementPosted 3 Jul 2026
Advertised as “Customer Technology Delivery Manager (Temporary Opportunity - up to 30th June 2027)”
Posted 3 Jul 2026
Advertised as “Customer Technology Delivery Manager (Temporary Opportunity - up to 30th June 2027)”
The original posting with the fluff stripped out
You’re a leader who takes ownership and actively creates positive change.
You know that not all tech and digital roles are the same. Be part of a team that ensures a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities and regions.
In this role, you'll:
You will lead the delivery of complex technical solutions across multiple virtual teams, ensuring alignment with business requirements, product strategy, solution architecture, and strategic priorities.
This role will see you provide technical leadership and coordinate across disciplines to deliver high‑quality, efficient outcomes aligned with the enterprise portfolio.
You will oversee multi‑stream delivery, collaborate with key technical teams, manage delivery pipelines and resourcing, and partner with PMO&E to ensure adherence to governance frameworks while proactively managing risks, dependencies, and timelines.
For more information on this position and business unit, view the role description and information pack.
About you
You bring extensive experience overseeing the delivery of technical solutions within complex, multi‑disciplinary teams, supported by a strong understanding of enterprise applications, systems integration, cloud platforms, and solution architecture.
You have proven capability in capability uplift and resource planning, with experience working across large‑scale technology portfolios.
Your demonstrated knowledge of government delivery frameworks, governance structures, and procurement processes, enabling effective delivery within a regulated public‑sector environment will see you excel.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Monday 20 July 2026.
For more information about this role, please contact TIM.STEVENS@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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