Technical Infrastructure Program Manager

G'day! You've found an opportunity that could define your next chapter.

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.

The Mission - Why This Program, Why Now?
You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.
The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.

Your Role in This Story
Imagine orchestrating the full lifecycle of some of the most critical data centre infrastructure in the country — from the first blueprint to the final rack installation and beyond. As a Technical Program Manager within AWS Global Infrastructure Operations, you'll be the connective tissue between engineering vision and operational reality, bringing together networking, capacity planning, construction, and service delivery teams to build and scale high-availability environments that never sleep.

This isn't programme management from a desk. You'll be shaping how Australia's cloud infrastructure is designed, built, and operated — influencing everything from headcount models and cabling architecture to network builds and hardware decommissioning strategies. The decisions you drive today will determine how securely and efficiently this nation's most sensitive workloads run for years to come.

You'll thrive here if you're energised by complexity, motivated by national purpose, and ready to lead cross-functional teams through ambiguity toward outcomes that genuinely matter. This is your chance to combine deep technical programme management expertise with the rare opportunity to build something from the ground up — at a scale few programmes in Australia can match.

Benefits
- Learning & development - AWS training and certification support, access to internal learning platforms.
- Health, income protection and life cover
- Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you
- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving
- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.
- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching
- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.

Key Responsibilities
You'll serve as the critical bridge between Infrastructure Operations, Networking TPMs, Capacity and Construction teams, and service delivery organisations — ensuring that every data centre build and cross-departmental initiative moves forward with precision and purpose.

Your impact will span the strategic to the tactical. You'll participate in region-level planning and forecasting, translating long-term vision into executable roadmaps while managing multiple large-scale process re-engineering efforts simultaneously. When existing processes don't serve the mission, you'll redesign them. When cross-functional workflows lack clarity, you'll document and standardise them so teams can move faster with confidence.

You'll develop and communicate project roadmaps that keep dozens of stakeholders aligned, prioritise ruthlessly across competing demands, and ensure that every milestone drives toward operational excellence. Your written and verbal communication skills will be your superpower — distilling complexity into clarity for audiences ranging from engineers to senior leadership.

This role carries travel requirements of up to 25%, giving you direct visibility into the environments you're helping build and the teams you're empowering. You'll also take on strategic tasks as directed by senior leadership, positioning you at the intersection of operational delivery and programme strategy.

Basic Qualifications

- 2+ years of technical product or program management experience

Preferred Qualifications

- Experience leading process improvement, systems development, and project management
- 2+ years of directly managing and responsible for multiple large projects experience
- 2+ years of project management, including resource planning, managing schedules, reporting project status and prioritizing tasks experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.