Operations Room Assistant

Job Details:

Job Reference: HCC624452

Salary Range: £25,186 - £26,244 pro-rata, per annum (£4,085 - £4,256 per annum)

Work Location: Swanwick Lodge Secure Children’s Home, Southampton

Hours per week: 6

Contract Type: Permanent

Closing Date: 24 July 2026

The Role:

If you have excellent communication skills and a desire to work in a fast-paced setting, we have an opportunity for you to join a team where you can make a difference, every day.

We are looking for a dedicated and compassionate person to join our team at Swanwick Lodge; a secure children’s home situated close to the M27 for an easy commute from Portsmouth or Southampton. We are looking for someone to support us at the weekend for just 6 hours, 14:30-20:30, with additional hours occasionally available to support the team.

What you’ll do:

You will provide a courteous and professional, front-line service to staff, professional visitors, and members of the public; both in person and over the telephone. You will ensure the secure movement of staff, visitors, and children around the home via internal security systems. 

You will maintain accurate records and provide general administrative assistance. 

What we’re looking for:

A good level of English and competent IT skills are essential; all training necessary for you to fulfil the role will be provided. 

Why join us?

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. 

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package. 

Additional Information:

Operations Room Assistant Candidate Pack

Vetting Requirements:

This post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview. 

Contact Details for an Informal Discussion:

Julie Luke, Operations Officer or Claire Skade, Senior Admin officer on 01489 581913.

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
 

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
 

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.