Chief of Staff

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Pinterest is growing — its platform, advertiser base, and cultural footprint are all expanding. Marketing and Communications are central to how the company tells its story, builds trust with partners, and shows up for its users. The Chief of Staff to the CMO and Chief Communications Officer is a senior individual contributor role focused on the effectiveness of both executives — ensuring their time reflects strategic priorities, they are well-prepared for every high-stakes moment, and the cross-functional work that requires their direct sponsorship has the structure and momentum to land.

This role is scoped to the executives themselves. Organizational operations, resource planning, team-wide processes, and broad AI strategy and adoption for MC2 are owned by a dedicated operations function — one that the Chief of Staff works alongside in close, day-to-day collaboration. The two are designed to be complementary, with clear ownership and a shared commitment to the organization's success.

Collaboration is foundational to how this role operates. Whether partnering with the Communications team to support the CMO's messaging, working with EABPs to connect calendars to strategic priorities, or driving C-suite-sponsored initiatives across functions, success here is built on trust, influence, and the ability to work effectively in a highly matrixed environment.

What You'll Do:

• Partner with the CMO's and CCO's EABPs to connect calendar decisions to strategic priorities.  The Chief of Staff owns the intent behind how executive time is allocated; EABPs own scheduling, logistics, and day-to-day calendar execution
• Prepare the CMO and CCO for high-stakes engagements — Board presentations, executive reviews, and external forums — developing materials, pre-briefs, and framing documents, post-lookbacks and action items
• Serve as the CMO's proxy in select informational meetings, exercising sound judgment on what to handle independently vs. escalate
• Partner with and influence the Communications team on the CMO's executive messaging, thought leadership, and company-wide narrative providing strategic priorities and context; Communications owns voice development and execution
• Design and lead company-wide leadership moments including All Hands, leadership forums, and strategic planning forums in close collaboration with Communications and other key partners
• Apply AI tools to support the CMO's executive communications and thought leadership; the Chief of Staff's AI ownership is scoped to executive narrative. Broader AI strategy and adoption for MC2 sit separately, with the Chief of Staff serving as an active collaborator
• Lead complex, cross-functional initiatives requiring C-suite sponsorship from problem definition through execution and measurement
• Build accountability frameworks, decision rights clarity, and strategic reporting that give the CMO and CCO visibility into their highest-priority work
• Lead the onboarding and integration of incoming senior leaders in partnership with HR including stakeholder mapping, relationship acceleration, and organizational orientation
• Design and facilitate culture-defining moments for the MC2 organization and cross-functional leadership community, including offsites, strategic forums, and leadership summits

What We're Looking For:

• 10+ years of experience in strategy, program management, executive communications, management consulting, or a Chief of Staff-type role, with demonstrated impact at the senior leadership level
• Proven track record leading high-stakes, cross-functional programs from inception through execution with a high degree of autonomy
• Exceptional written and verbal communication skills, including the demonstrated ability to write in an executive's voice with authenticity and precision
• Experience designing operating cadences, accountability frameworks, and decision-making structures in a complex, matrixed organization
• Experience building trust with and influencing senior executives and cross-functional partners, including at the C-suite level
• High degree of judgment and discretion. Comfortable handling sensitive information and navigating complex organizational dynamics
• Hands-on experience using AI tools to enhance executive communications, strategic research, and narrative development. Must demonstrate the ability to effectively leverage AI to enhance workflow speed and output quality while maintaining high integrity through rigorous validation, data protection, and accountability for final outcomes.
• Strong analytical and strategic thinking skills. Able to synthesize complex inputs and translate them into clear, actionable recommendations
• Prior experience in a Chief of Staff or comparable strategic advisory role supporting a C-suite executive at a public technology company (preferred)
• Background in or deep familiarity with marketing, brand, or corporate communications (preferred)
• Bachelor’s degree in a relevant field such as Communications or Marketing, or equivalent experience

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. 
• This role will need to be in the office for in-person collaboration 2-3 times per month and therefore needs to be in a commutable distance from one of the following offices: San Francisco, Seattle, or Los Angeles.

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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$178,561—$367,626 USD

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.