Localization Specialist

Job Description

At Wise, we want to make money move across borders easily and eventually free. Our team contributes to this with words — and we still have work to do. 

We are looking for an Arabic Localisation Specialist to join our global localisation team. The ideal candidate must possess native-level fluency in Modern Standard Arabic (MSA).

Our localisation team is passionate about the Wise mission and wants to make sure that more countries and customers hear about it.

We want our product to be easy to use and accessible, and to speak to our customers as if it was written in their language.

This is a challenging and exciting role in which you will be able to localise and adapt our contents and also have the ability to come up with innovative ways of reaching new customers.

What about the role?

The role is based in our London office. You will work closely with the Localisation Project Management team and other Localisation Specialists based in our offices around the world. 

You need to have a passion for words, experience in localisation, and a deep technical understanding of introducing Right-to-Left (RTL) language frameworks to mobile and web products. You should be comfortable working on finance, product, and marketing content.

This role will give you the opportunity to

• Work with product managers, developers, and localisation managers to help identify and solve problems

• Engage in creative processes and help Wise find its voice in Arabic

• Research the local market and find ways for Wise to stand out

Your mission

• Lead the end-to-end localisation of the Wise App and web interface from English to Modern Standard Arabic (MSA), ensuring a natural, modern, and professional fintech user experience.

• Localise Product/Marketing/Support contents from English to Arabic maintaining the correct meaning, context and tone of the source text whilst adapting it to your local language

• Partner with QA managers, product managers, engineers, and UX designers to perform thorough linguistic Quality Assurance (QA) and context testing, ensuring the app mirrors perfectly for RTL layout and readability.

• Proofread and edit translated contents for linguistic accuracy and clarity

• Collaborate with the other localisation team members to promote synergies between markets or refine the tools, workflows or processes in use in the team

• Leverage user feedback, app reviews, and product data to continuously iterate and improve the quality of our Arabic content.

• Identify, troubleshoot, and solve common internationalisation (i18n) and layout issues specific to Arabic and RTL languages (e.g., mixed Arabic/English strings, numbers, currencies, dates, names, addresses, and mirrored icons)

• Partner and collaborate with external vendors and freelancers to ensure expectations regarding tone, style, and deliverables are crystal clear and consistently met. 

• Evaluate and report on vendor quality for a continuous improvement cycle 

• Define and establish Wise’s Arabic voice, balancing modern financial terminology with local cultural sensitivity across all platforms (app, web, marketing, and support).

• Establish and maintain language glossary, guidelines and terminology for other language stakeholders and teams, and keep it accessible

• Define guidelines for gender representation in the Arabic UI, balancing the grammatical constraints of the language with an inclusive, modern, and respectful customer experience.

• Act as the primary cultural and linguistic advisor for Wise's expansion into Arabic-speaking markets. You will champion the user experience, advising marketing, product and engineering teams on how regional users perceive financial tech, trust parameters, and UI design.

• Identify and address growth opportunities with Arabic audiences

A bit about you

• You are an Arabic native speaker with a deep mastery of contemporary Modern Standard Arabic (MSA) and have 2 to 3 years of experience in localisation

• Your linguistic skills in Arabic allow you to effectively adapt your tone and style to suit product, marketing and support contents

• You have excellent written and verbal communication skills in English

• You are familiar with CAT, TMS and/or MT tools as well as best practices in terms of quality management processes and workflows

• You have strong attention to detail and are committed to providing high-quality localisation

• You have an analytical mind, and can express it constructively in order to reach what’s best for customers

• You manage your time efficiently and are used to working in a fast-paced environment with concurring deadlines whilst maintaining high standards of quality

• Your cultural sensitivity and awareness allow you to accurately convey cultural nuances in your work

• Proven experience handling the structural and layout challenges of Right-to-Left (RTL) and Bidirectional (BiDi) text formatting.

• You have at least a Bachelor's degree or equivalent

Some extra skills that would be awesome

• Experience in the transcreation of marketing campaigns for Middle Eastern markets.

• Knowledge of regional Arabic dialects (e.g., Gulf Arabic) to complement MSA marketing strategies.

• Being a certified translator

• Experience of working in a global team

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.