Product Manager

Job Description

Experian Consumer Services helps millions of UK consumers understand and improve their financial lives. Credit scores, subscriptions, and marketplace products are the core of what we do today. New Growth exists to build what comes next: new revenue streams and propositions that turn ECS from a credit-score app into a broader financial wellbeing platform.

We're looking for a Product Manager – New Bets to be part of that mission. You will report to the Head of Product, New Growth, you will be shaping the strategy, running experiments, and shipping the roadmap. The work sits at the intersection of product, growth, and commercial impact. You will turn ambiguous ideas into live propositions, learn fast from real users, and help decide what we scale and what we stop.

If you want to work within a startup like team, and have founder-style ownership with the reach of a business that already has millions registered users, this is the kind of role that does not come up often.  

What you'll be doing

Own the strategy and execution in the New Bets space

• Take end-to-end ownership of New Growth's current New Bet: vision, roadmap, backlog, and outcomes. Evolve product strategy as you learn, and translate it into clear priorities quarter by quarter
• When a bet matures or the portfolio shifts, transition it and pick up the next one with the same standard of ownership
• Make trade-offs openly: what moves engagement, subscription value, or new revenue, and what does not

Run experiments that decide what we build

• Design and deliver structured experiment programmes: GTM choices, product mechanics, habit and retention tests
• Define hypotheses and success metrics with analytics; read results honestly and recommend what goes to BAU. Move quickly without cutting corners on customer experience or regulatory requirements

Ship customer experiences that people come back for

• Own in-app journeys and the surrounding surfaces (email, CRM, subscription benefits) that make a proposition stick
• Work with design to turn complex financial products into experiences that feel simple and worth returning to
• Focus on relevance, habit, and recognition: the right value at the right moment, not a one-off feature launch

Work across ECS to make each bet land

• Partner with marketing and CRM on launch plans, messaging, and in-app placement
• Align with the wider ECS portfolio so new bets grow the business without undermining what already works. Build relationships across product, technology, compliance, and go-to-market so initiatives keep moving

Learn, document, and shape how New Bets works

• Use data from experiments and BAU performance to shape what we build next. Contribute to how New Growth picks, sequences, and scales bets in the New Bets space

Qualifications

• Experience as a Product Manager owning a customer-facing digital product through discovery, delivery, and iteration
• Comfort with ambiguity: you can structure a fuzzy problem, test your way forward, and change course when the evidence says so
• Strong analytical instincts: hypotheses, metrics, and experiment readouts are part of how you work
• Clear communication with engineers, designers, commercial stakeholders, and senior leaders
• Genuine curiosity about customers, markets, and what makes consumer products succeed

Additional Information

Benefits package includes:

• Hybrid working - 40% office based
• Great compensation package and discretionary bonus
• Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

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Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.