Senior Fees and Student Support Officer

Grade UE06: £34,610 - £39,906 per annum pro rata

USG / Student Support Operations / Registry Services

Part-time: 28 hours per week

Fixed-term: 9 months

Your next step starts here. Be part of something bigger.

The University offers roles in just about every area you can think of. If you are looking for your next step, we can offer you a career where you can flourish. In Registry Services our people come from a wide range of backgrounds, each bringing their abilities and experiences to our organisation. ​

The Opportunity:

In this fixed-term role in our busy Fees and Student Support Team, you will be key in ensuring the accuracy of tuition fee data for prospective and on programme students by providing high quality support. You will ensure monthly reconciliations are completed on tuition fee income from UK Government bodies and resolve any discrepancies promptly, making required adjustments to tuition fee records or liaising with funding bodies to ensure accurate assessment of student funding. The post-holder will ensure the creation and reporting of accurate records for sponsors and tuition fee debt coordinating with Finance Department and other colleagues, as needed.

You will have: 

• Good numeracy skills and basic knowledge of financial accounting principles.
• Good interpersonal and communication skills and experience of working as part of a team in a customer focussed environment.
• Strong understanding of end-to-end reconciliation process. 
• Analytical skills, including Microsoft Excel skills to create and analyse multiple data sources.
• Ability to work with large datasets accurately and efficiently.
• Experience of University of Edinburgh systems, including EUCLID/SITS/People and Money, is desirable. 

This post is fixed-term (9 months), and part time (28 hours per week). We are open to requests for flexible working patterns. We are also open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working. Most of the Fees and Student Support team work on a hybrid basis. The role holder will be expected at minimum to be on campus 2 days per week including each Wednesday for the team's weekly anchor day plus any additional days to attend any other in-person meetings, training or events.

We are open to this role being undertaken as an internal secondment (with agreement from the applicant’s current department.)

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How to apply

Please include the following documents in your application:

- CV

- Cover letter

Please ensure you provide a cover letter tailored to the role, outlining why you are interested in the post and how your skills and experience meet the role’s criteria. 

As a valued member of our team, you can expect: 

• A competitive salary. 

• An exciting, positive, creative, challenging and rewarding place to work. 

• To be part of a diverse and vibrant international community.

• Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page and use our reward calculator to discover the value of your pay and benefits. 

Championing equality, diversity, and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. 

Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK. 

Key dates to note

The closing date for applications is 30th July 2026.

Unless stated otherwise, the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK, the closing time shown on our adverts will automatically adjust to your browser’s local time zone.

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.