Global Emergency Services Product Lead

Help build the future of emergency communications—from space.

What if the product you built could help connect someone during their most critical moment?

Amazon LEO is building a next-generation low Earth orbit satellite network designed to deliver fast, reliable internet connectivity to communities around the world, including places where traditional networks don’t exist or fail when they’re needed most.

As the Global Emergency Services Product Lead, you have deep expertise in Public Safety and Emergency Response. You’ll define the strategy, vision, and execution for emergency connectivity capabilities that enable first responders, emergency service providers, governments, businesses, and communities to stay connected when every second matters.

This is a rare opportunity to shape products at the intersection of satellite communications, public safety, global technology, and customer experience, creating solutions that have the potential to save lives across dozens of countries.

Key job responsibilities
You’ll own the global product strategy for Amazon LEO’s Emergency Connectivity Services, driving the roadmap from concept through launch while partnering with engineering, operations, legal, regulatory, public policy, and external emergency services organizations.

In this highly visible leadership role, you will:

Define and execute the long-term product vision for emergency connectivity services worldwide.
Build products that enable reliable satellite-based communications for first responders and emergency service providers.
Drive end-to-end product development, ensuring exceptional customer experiences from design through launch.
Establish partnerships with Public Safety Answering Points (PSAPs), emergency response organizations, regulators, and global stakeholders.
Develop scalable solutions that support multiple countries, languages, regulatory environments, and emergency service integrations.
Balance customer needs, operational excellence, and compliance requirements while delivering innovative solutions at global scale.
Influence cross-functional teams across engineering, operations, legal, regulatory affairs, and public policy to deliver complex, high-impact initiatives.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum

Basic Qualifications

- 10+ years of product or program management, product marketing, business development or technology experience
- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- 5+ years experience in Public Safety, Emergency Response or related emergency services domain

Preferred Qualifications

- 5+ years in product ownership for a Public Safety, Emergency Response or related service

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 161,900.00 - 219,000.00 USD annually
USA, WA, Redmond - 161,900.00 - 219,000.00 USD annually