Billing Officer

Your role
 

At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.
 

You'll be a part of our Finance team, working closely with Lawyers, Practice Executives, internal teams and clients to support accurate, timely billing and revenue management across the firm.
 

As a Billing Officer in our Finance team, you will:

• Prepare, review and process client invoices, ensuring accuracy and compliance with client agreements and firm policies.

• Review billing information, rates, fee arrangements and supporting documentation prior to invoice generation and distribution.

• Monitor billing progress and proactively resolve issues that may delay invoicing or payment.

• Support stakeholders with month- and year-end billing to meet targets and deadlines.

• Investigate and resolve billing queries, disputes and invoice-related issues in a timely and professional manner.

• Liaise with Billing Lawyers, Practice Executives, internal teams and clients to resolve outstanding matters.

• Identify recurring billing issues and recommend process improvements to enhance billing accuracy and efficiency.

• Analyse billing data to identify trends, risks and opportunities for process improvement.

• Assist with system testing, process enhancements and the implementation of new billing initiatives.
   

This is a 12 month fixed-term opportunity. At Allens we have a hybrid working structure, typically 60% in the office and 40% from home. We would be happy to discuss any other flexible working arrangements that best support you.

About you
 

You will have:

• Previous experience in legal billing, revenue management or accounts receivable, preferably within a law firm or professional services environment.

• A strong understanding of billing processes, matter management and fee arrangement practices.

• Exceptional attention to detail and accuracy when reviewing billing information and financial data.

• Strong analytical and problem-solving skills, with the ability to investigate and resolve issues independently.

• Excellent written and verbal communication skills, with the confidence to engage professionally with clients and internal stakeholders.

• Intermediate to advanced Microsoft Excel skills and experience using practice management, billing or financial systems.

• A proactive, organised and self-motivated approach, with a strong sense of ownership and accountability.

• A customer-focused mindset and commitment to delivering exceptional service and timely outcomes.

• Resilience and adaptability, with the ability to manage challenging stakeholder interactions professionally.

• A collaborative working style, with the ability to build effective relationships across legal, finance and operational teams.

Your development
 

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.
 

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

Our perks
 

Our benefits include:

• Financial: market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.

• Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families.

• Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.

• Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.

• Recognition: team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.
   

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.

How to apply?
 

We'd love to hear from you so please click "apply now"! If you would like to find out more, please visit "This is Allens" or listen to our Allens Confidential podcast to hear real stories from real people about life at Allens.

At Allens, our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. If you require adjustments to fully participate in our application process, please contact us at careers@allens.com.au. We encourage applicants from all backgrounds, so if you're excited about this role but your past experience doesn't align, please express your interest by emailing us at careers@allens.com.au. The right role for you might be just around the corner!