Your Impact
At Goldman Sachs, our Operations professionals don’t just manage processes – we make things possible. Within a dynamic, multi-faceted division we partner with all parts of the firm to provide banking, securities, and asset management services to clients around the world. For every new product launched and every trade executed it is Operations that develops, manages, and continually improves data, processes, and controls.
Goldman Sachs Operations professionals are innovators and problem-solvers. We look for creative collaborators who evolve, adapt to change, and thrive in a fast-paced global environment. Our project management specialists drive change to ensure the highest customer satisfaction while delivering within budget and on time.
These roles offer high profile opportunities to drive strategic data and process-based solutions which impact various businesses and entities within the firm. Successful candidates will have the chance to continue to build their data analytic skillsets as well as broaden their product, market, and regulatory knowledge.
Our Impact
Corporate Treasury Operations is a subdivision of Corporate Treasury. As a global, multi-faceted and cross- product subdivision, our primary objectives are to lead the development of new payments-centric businesses, while building scale and improving agility to adapt to a rapidly changing payment landscape; act as a first line of defense for control and governance to protect the firm’s financial assets; and incorporate differentiated client service to be best in class. Corporate Treasury Operations is a growing subdivision globally, with regional presence in Singapore, Tokyo, Bengaluru, Hyderabad, London, Warsaw, Frankfurt, New York, Dallas, Salt Lake City and Sao Paulo with all our offices working closely together as a global team.
The subdivision has a rare opportunity to support products and businesses ranging across existing and new business lines, multiple payment types, and multiple client types, including franchise/institutional, consumer and corporate cash management sectors. We manage a wide range of complex processes, with members developing skills and competencies around cash management (payment controls, bank account management, settlements and reconciliations, claims), change management, regulatory requirements, and industry trends.
How you will fulfill your potential:
- Lead, mentor and develop a diverse team of professionals responsible for payment clearing, settlements and reconciliations of our Corporate, Retail, and Affiliate client flows. Manage performance and provide opportunities for growth and career progression.
- Gain a solid understanding of various payment rails utilized by the firm like ACH, FEDWIRE, Checks, SWIFT, CHAPS, SEPA, FPS, RTP, etc. and apply the knowledge to lead/innovate in a dynamic and evolving banking landscape to optimize payment efficiency and reduce operational risks; measure impact through key metrics such as Objectives & Key Results (OKR) or Key Risk Indicators (KRI).
- Oversee day-to-day execution of operational controls performed by the team, to ensure timely settlement of payment across different payment rails, accurate reconciliation of books and records and prompt resolution of process exceptions; perform business-as-usual (BAU) approvals.
- Contribute to the development of a robust and resilient control framework that allows for effective risk management by applying proactive detection, prevention and mitigation measures for the firm and our clients.
- Collaborate with stakeholders across functions within Corporate Treasury; across divisions like Legal, Compliance, Product, Engineering; across the Operations Horizontal teams to enhance payment infrastructure, integrate new payment technologies, improve efficiency and deliver unparalleled client service.
- Participate in recruitment of top talent to keep the pipeline with resourcing that align with the divisions functional and strategic long-term goals.
- Participate in the firm’s Enterprise Risk Management Framework (ERMF); participate in external and internal audits to ensure adherence with payment scheme operating rules and banking regulatory requirements such as Nacha rules, OFAC, AML, etc.
- Manage and monitor Key Performance indicators related to payment processing including transaction success rates, throughput for self-clearing and communicate metrics to senior leadership
Skills we are looking for:
- Bachelor’s Degree or higher
- Minimum of 5 years of relevant experience in financial services, specifically control-side Operations
- Excellent verbal, written and interpersonal skills
- Understanding of global payment systems, regulatory frameworks and emerging financial technologies
- Ability to thrive in a dynamic, competitive, fast-paced environment while maintaining integrity and delivering excellence
- Proven track record in balancing competing priorities with challenging deadlines without compromising on the quality of outcome/result.
- Demonstrated ability to respond flexibly to changes and handle unexpected challenges with a pro-active and solution-oriented approach
- Effective risk management with impeccable attention to detail and sound judgment to balance Risk, process efficiency and client service.
- Proven ability to create a positive and inclusive team environment where team members are respected, supported and celebrated. Adept in conflict management through effective mediation and communication strategies
- Strong in networking and influencing decisions towards a shared goal/target for the division
- Proficient in MS Office applications and understanding applicability of business intelligence tools for automation of processes and reporting of metrics.
- Ability to articulate technical content in simple language and adjust messaging to suit audience
- Intellectual curiosity and an open-minded approach to distill ambiguous situations, seek clarifications and deliver expected outcomes.
Preferred Qualifications
- 10+ years’ experience preferably in payments, cash management and /or liquidity related functions in a product development or change management capacity.
- Experience in gathering and documenting requirements with full testing traceability.
- Prior experience working for a large-size bank
- Prior experience working with external banks, payment network operators, vendors
- Strong judgment and problem solving; thinks ahead and anticipates situations.
- Highly adaptable to change, especially in challenging situations.
- Ability to analyze complex issues and identify clear, objective solutions.
- Capability to effectively build network across global stakeholders; ability to influence.
- Experience in strategic large-scale initiatives or transformation programs such as business sale conversions, scaling up newer/existing business, payments modernization
Benefits
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.
ABOUT GOLDMAN SACHS
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.