Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
As an Inflight Training & Evaluation Specialist, you’ll help shape the Flight Attendant experience from the inside out—empowering crews to succeed through every stage of their learning journey. Whether you bring inflight experience or the passion and capability to step into the role, you’ll serve as a coach and champion for safety, service, and continuous growth.
In this role, you’ll guide, support, and inspire Flight Attendants to perform at their best—ensuring they’re confident, prepared, and ready to deliver exceptional experiences in the skies. If you’re driven by developing others and making a lasting impact, this is your runway to lead and elevate the Inflight team
What you'll do
- Presents regulatory and non-regulatory training programs in a competent, knowledgeable, and professional manner
- Evaluates and documents student performance in accordance with established regulatory and corporate standards
- Partners with curriculum development staff to revise course content and/or presentation methods
- Communicates with other training, support and operational departments to ensure consistency and accuracy of training content in a positive and professional manner
- Promotes teamwork, follow proper business protocols and be self-motivated
- Displays positive influence
- Commits to achieving department and corporate goals/objectives
- Maintains requisite knowledge in applicable Federal Aviation Regulations and publications, company Policies & Procedures, aircraft systems and onboard products/services
- Maintains flight attendant crew qualification and regulatory certification
- Performs any other duties or special projects as assigned by Inflight Training leadership
- Travel as needed to attend/conduct meetings and presentations
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
- Bachelor's degree in Education or an equivalent combination of education and facilitation or instruction experience
- 3 years of relevant experience
- Ability to work variable schedules, including evenings, weekends, and holidays
Preferred Qualifications- Education & Prior Job Experience
- Prior Instructor or facilitation experience
- Demonstrated experience in adult learning or training environments
- At least 1 year of Flight Attendant experience
Skills, Licenses & Certifications
- Excellent interpersonal, planning and organizational skills
- Ability to effectively coordinate multiple projects at the same time
- Capable of working with minimal supervision
- Must be able to work with multiple deadlines, multiple projects at the same time
- Must possess knowledge of the current flight attendant collective bargaining agreement
- Verifiable skills, knowledge, and experience in the supervision and development of front-line employees (direct reports)
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.