Senior Solutions Consultant

Job Description

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time-consuming, and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia — and today our teams collaborate across the globe. This is a remote role based in New York, with the flexibility to work from home. We trust our Canvanauts to find the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As a Senior Solutions Consultant (Design), you’ll partner with our Strategic and Enterprise Account Executives across North America to uncover customer needs, shape enterprise solutions, and deliver demos that resonate with design, brand, and marketing teams (and the wider organisation). You’ll bring creative workflows to life - from brand governance and template systems to collaboration and AI-assisted creation - helping customers scale how they create.

At the moment, this role is focused on:

• Leading high-impact discovery with enterprise customers to understand creative workflows and pain points

• Designing and delivering tailored Canva demos for brand, design, and marketing stakeholders

• Advising on brand governance, template systems, approval workflows, and scalable self-serve creation

• Creating reusable playbooks, enablement content, and solution guides to scale impact across AMER

• Collaborating cross-functionally with Sales, Customer Success, Implementation, Product, and Technical Pre-Sales to support the full customer journey

You’re probably a match if:

• You’ve worked in pre-sales, solutions consulting, consulting, enterprise onboarding, or creative ops

• You have a background in graphic design, brand design or creative operations - and you understand how brand and marketing teams operate

• You’re confident facilitating workshops and presenting to senior stakeholders and large groups

• You’re organized, calm under pressure, and comfortable running multiple opportunities at once

• You bring strong visual storytelling and a designer’s eye to every customer interaction

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

• Health benefits plans to support you and your wellbeing

• 401(k) retirement plan with company contribution

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is USD $163,000 - $187,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Other stuff to know

We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out lifeatcanva.com for more info.