Surveillance Officer

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

 You've been developing your skills and are ready to work on projects that matter to the people of NSW. You know that quality matters and that delivering results requires a great team.

 In this role, you'll:

Be responsible for carrying out routine site surveillance and supporting more complex inspections on bridge and maritime maintenance and construction projects. The position helps ensure works are delivered safely, on time, within scope, and to the required quality standards.

The Surveillance Officer will also be responsible for:
 
• Conducting routine surveillance activities to verify works are completed in line with required standards, specifications, and processes.

• Monitoring delivery partner performance, tracking progress against milestones and deliverables, and supporting successful project outcomes.

• Assisting with the preparation, review, and assessment of project and contract documentation to support effective project delivery and contract management.

• Maintaining accurate and timely records of surveillance activities, ensuring compliance, auditability, and traceability of works.

• Representing the Agency on site, exercising delegated authority, providing technical advice, and escalating issues where required to support delivery partners and project teams.

• Planning and coordinating surveillance programs, identifying non-conformance issues, conducting site assessments and reassessments, and facilitating practical solutions that meet operational, public, and stakeholder requirements.

This is an ongoing full-time role based at Grafton. While this role is based in Grafton, we are open to considering Ballina as a work location for an exceptional candidate.

For more information on the role and business unit, view the role description and information pack. 

About you

You are experienced in civil construction and maintenance, with a strong understanding of industry practices, standards, policies, codes, and compliance requirements. Experience in bridge maintenance and knowledge of bridge specifications will be highly regarded.

You are confident interpreting project, construction, and contract documentation, with a solid understanding of contract requirements and the ability to maintain accurate records and manage documentation in a construction or maintenance environment.

You’re a strong communicator with proven relationship-building, negotiation, and conflict resolution skills, enabling you to work collaboratively with contractors, stakeholders, and project teams to achieve positive outcomes.

You are highly organised, able to manage competing priorities, meet deadlines, and deliver results in fast-paced contractor surveillance, asset maintenance, construction, or infrastructure environments.

You’re confident using digital systems and mobile technology, including iPads, electronic reporting tools, and other computer-based applications to support project delivery and reporting.

You hold a current unrestricted NSW Motor Vehicle driver’s licence.

You are willing to work outside of normal working hours on occasion, and you will be required to travel throughout the NSW North Coast region and work at locations away from home on occasion.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

This is an in-person, on-site role. 

Apply today 

Applications close 11:59 PM Wednesday 22 July 2026

For any enquiries, please contact John Roberts at JOHN.ROBERTS@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW 

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