Junior Specialist

Join Our Team as a Specialist I, Third Party Logistics!

We are seeking a motivated Third-Party Logistics Specialist to manage day-to-day vehicle transport and inventory movement across various platforms. In this role, you will collaborate closely with onsite personnel and customers to ensure timely deliveries. Key responsibilities include seamless load coordination, proactive communication, and prompt resolution of operational challenges to maintain an efficient transportation network.

Career Growth:

• Start as a Specialist I: $23.50/Hr+ – Build foundational skills in transportation logistics.
• Advance to Specialist II: $26.50/Hr+ – Take on more responsibilities and challenges.
• Become a Senior Specialist: $28.00/Hr+ – Lead projects and drive success within the organization.

Why Choose Us?

• Career Advancement: Clear promotion paths every 1-2 years.
• Supportive Environment: Mentorship, training, and continuous feedback.
• Industry Impact: Work with a leading company where your contributions matter.

Benefits & Perks:

• Compensation: Competitive salary, 401(k) match, and overtime opportunities.
• Health & Wellness: Fully paid healthcare premiums, dental and vision benefits, wellness programs, and pet care savings.
• Work-Life Balance: Generous PTO (13 days initially, increasing to 20), plus 9 holidays.
• Education Support: Tuition reimbursement and student loan repayment.
• Equity Opportunities: Annual Carvana Shares and Employee Stock Purchase Plan discounts.
• Professional Development: Extensive growth opportunities.

Key Responsibilities:

• Efficiently manage high-volume daily communications, answering roughly 100  dispatch phone calls per day and responding promptly to customer and carrier emails or Slack messages.
• Coordinate and monitor outbound and inbound vehicle shipments across multiple software platforms
• Proactively resolve carrier issues and complex logistics challenges in a timely and professional manner.
• Reconcile delivery information with inventory reports and perform administrative operational duties such as securing gate passes and vehicle tags.
• Make outbound tracking calls to ensure delayed or late inventory is moved safely, efficiently, and at a fair cost.
• Evaluate incoming pick-up and delivery requests, determine optimal carrier assignments, and negotiate competitive rates and terms.

Requirements:

Must commute to the Tempe office (5 days a week).

• Proven experience in customer support
• Transportation experience preferred, not required.
• Excellent communication skills, both written and verbal.
• High School diploma or GED required; Associate's degree preferred.
• Tech-savvy with strong critical thinking skills.
• Proficient in English.

Ready to take your career to new heights? Join us and unlock your potential!

Legal Stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.