Contract Management Specialist

You put people at the heart and take pride in the impact of your work.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Be working as part of a team delivering strategic contract management and service improvements across NSW bus, ferry and light rail networks, ensuring high-quality, customer-focused services and value for money.

You’ll manage complex service contracts, build strong partnerships with operators and stakeholders, and support service delivery improvements, compliance and commercial outcomes.

You’ll drive contract performance, manage risk and identify opportunities for continuous improvement in a dynamic operational environment focused on delivering better outcomes for customers and communities.

For more information on this position and business unit, view the role description and information pack.

This role is based in Newcastle and is hybrid friendly meaning flexible work options may be available.

About you

You’ve got strong contract management expertise formed across public transport, infrastructure, regulated services or similar environments, enabling you to deliver commercial outcomes while balancing operational and customer needs.

You’re recognised as a skilled relationship builder and influencer, experienced in working collaboratively with operators and diverse stakeholders to resolve complex issues, improve performance and achieve shared outcomes.

You’ve got strong analytical capability and commercial acumen, skilled at interpreting contract, operational and financial data to identify risks, support decision-making and drive continuous improvement.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.  

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy  

Apply today 

Applications close 11:59 PM Monday 27 Jul 2026

For more information about this role, please contact SHARON.CHARLES@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW 

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