Description & Requirements
Company Overview
We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.
Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
Who You Will Work With
Research and Data Services (RDS) is a department of information professionals who specialize in secondary (desktop) research and work alongside Bain’s internal stakeholders to provide high quality results for our clients. We collaborate across Bain teams to support desktop research needs using subject matter knowledge and deep expertise in research sources.
You will work with colleagues based in different locations in a hybrid model. You will be reporting to supervisors based in Asia Pacific. Working as part of an APAC/global team, throughout your career, you will receive coaching and participate in various training programs.
Regular presence at weekly base in the office is required for this role.
Location(s): Tokyo, Kuala Lumpur. Transfer or relocation is not applicable.
Position Summary
- This is an individual contributor able to deliver on short to medium-term projects and manage own deliverables with limited oversight from supervisor.
- This role is to establish their affiliation in certain practice areas (e.g. Consumer Products/Retail, Healthcare/Life Science, Technology/Media/Telecoms, Financial Services, ESG etc.) or subject matters (e.g. company financials, deals, macro data etc.), and have specialized knowledge of relevant research resources.
- The role regularly works as part of project teams to support in research planning and execution, information management, training, and capture of research experience.
- This role participates in ongoing product and service evaluations, and resource development activities including their implementation.
Principal Accountabilities
and % of time allocation (directional)
Research (~75%)
- Conduct business research utilizing desktop resources and business tools to deliver on short to medium-term projects with limited oversight from supervisor.
- Contribute as an active member of an Industry Team to support complex and specialized research, and should also be proficient in conducting general research in all areas of interest to Bain.
- Proactively work with customers to understand the project context and specific information needs
- Demonstrate knowledge and effective use of local, regional and global general and industry / capability specialized data sources and their applications.
- Deliver accurate, well-organized and comprehensive research solution and result.
- Develop regular relationship with internal stakeholder, solicit feedback on performed research and resolve issues.
Asset Building and others (~25%)
- Support activities including processing orders and new acquisitions, cataloging and serials check-in, end-user system updates, tracking circulation of materials from the collection and ongoing maintenance of department assets.
- Participate in knowledge sharing, training, and relevant projects to continuously enhance skills alongside business growth.
- Participate in product and service evaluations and process / tool innovations, and contribute in implementation as appropriate.
- Conduct just-in-time and regular group training for researchers, consulting and consulting support staff.
- Build industry or subject matter expertise by supporting relevant projects, and attending different format of training and experience sharing.
- Participate in Research and Data Services marketing efforts.
- May lead small scale initiatives as assigned.
- May coach less experienced colleagues sometimes.
Qualifications
The successful candidate will be a self-motivated team player who embraces new challenges and thrives in a fast-paced environment. They should embody a growth mindset and adapt confidently to evolving roles supported by new technology.
Essential:
- Degree in Information Science or business from an accredited university, or equivalent higher education degree
- 3 – 5 years of conducting business research in a fast-paced consulting, market research or other professional services or equivalent preferred
- Fluent written and verbal communication skills in both Japanese and English required
- Strong organization, prioritization, time management and pressure management skills
- Enthusiastic, dedicated, hardworking and committed to deliver results
Preferred:
- Strong knowledge across a broad range of commercial, multi-industry, and economic topics to ensure a swift start in assigned affiliation areas at beginning
- Experience in using regular business research databases, e.g. Nikkei Telecon, SPEEDA, Factiva, LSEG/Refinitiv, S&P Capital IQ etc. as well as some industry specialized ones if possible
- Experience in effectively working with diverse stakeholders and / or cross culture
- Experience in proactively taking initiatives to enhance working efficiency
- Training and presentation skills
- Open-minded attitude and team approach, e.g. working on early morning shifts per business needs etc.
- An interest in the substance and commercial impact of Bain’s work