Communications Lead

You crave exposure to diverse responsibilities and meaningful work. 

You're ready to shape the narrative behind one of Transport's most significant transformation programs. Your expertise will help connect people to purpose, build understanding of change, and ensure stakeholders remain informed, engaged and empowered throughout the program journey. Through compelling storytelling and strategic communication, you will help people understand the value of transformation and its positive impact on our customers, communities and the future of transport in NSW. 

In this role, you'll: 

Provide strategic communications leadership to support the successful delivery of a complex, high-profile Transport program. Working as part of a dedicated Change Management team, you will partner closely with change professionals across the program to align communication and change strategies, ensuring stakeholders receive consistent, timely and meaningful information that supports change readiness, adoption and sustained business outcomes. By integrating communications and change management activities, you will contribute to a coordinated people-focused approach that enables successful transformation delivery. 

You will design and deliver integrated communication strategies that align program outcomes with Transport's strategic priorities, ensuring communications are coordinated, engaging and tailored to diverse audiences across the organisation. 

You will think beyond individual communication activities, developing compelling narratives that connect program objectives, business outcomes and customer benefits. You will translate complex information into clear, meaningful messages that build awareness, support change and strengthen stakeholder engagement. 

Working closely with program leadership, enterprise communications teams and key stakeholders, you will drive communication planning across multiple workstreams, leveraging enterprise channels, frameworks and governance processes to ensure consistency, quality and alignment with organisational standards. 

You will provide trusted strategic advice to senior leaders, helping navigate complex issues, competing priorities and evolving program requirements in a fast-paced environment. 

A key aspect of the role will be building strong relationships across the program and broader organisation, influencing communication approaches, identifying risks and opportunities, and continuously improving communication effectiveness through reporting, evaluation and data-informed insights. 

This is a temporary position until 31/03/2028 based in Macquarie Park. 

The role is governed by our hybrid working model, which forms part of the organisation's Flexible Working Arrangements and associated procedures. This includes a combination of required onsite attendance and approved remote working. Occasional travel to project locations may be required depending on business needs. 

For more information on this position and business unit, view the role description and information pack.

About you 

You are an experienced communications professional who can clearly articulate the strategic communication initiatives you have led and the impact they delivered. 

You bring: 

• Demonstrated experience designing and delivering strategic communications across large-scale programs, transformation initiatives or complex organisational environments. 

• Strong capability developing integrated communication plans, campaigns and engagement approaches that support business outcomes and change adoption. 

• Proven experience translating complex or technical information into clear, compelling and audience-focused communications. 

• Strong stakeholder engagement skills, including the ability to influence, advise and build trusted relationships with senior leaders and diverse stakeholder groups. 

• Experience working with enterprise communications functions, centres of excellence or governance frameworks to ensure communications are aligned with organisational priorities. 

• Excellent written, verbal and interpersonal communication skills, with the ability to manage competing priorities and deliver high-quality outcomes in fast-paced environments. 

• Strong analytical and critical thinking skills, including experience measuring communication effectiveness and using insights to drive continuous improvement. 

Essential requirements 

• Tertiary qualifications in Communications, Public Relations, Media, Marketing or a related discipline, or equivalent demonstrated experience. 

• Experience delivering strategic communications within complex programs, projects or transformation environments. 

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.  

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy  

Apply today 

Applications close 11:59 PM  Thursday 30 July 2026.

For more information about this role, please contact KANNAN.IYER@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW 

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