Business Improvement Specialist

Join the change. Electrify your future!
 

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career.

Join the change.  Electrify your future.

About the role

AGL has an exciting opportunity for an experienced Business Improvement Specialist to join our Risk & Assurance - Business Transformation team, helping drive operational excellence and continuous improvement at Bayswater Power Station.

This role is based on site at Bayswater Power Station (Muswellbrook), working closely with frontline operations and cross‑functional stakeholders to identify, design and implement practical improvements that optimise performance, reduce cost and strengthen ways of working.

You’ll be part of a collaborative, high‑impact team focused on improving overall business performance while ensuring maximum efficiency and effectiveness - aligned to AGL’s values of Bring on tomorrow, Can Do. Will Do., Be Safe. Be Supportive.

What you will be doing

As a Business Improvement Specialist, you will partner with site leaders and cross‑functional teams to analyse current processes, identify improvement opportunities, and implement initiatives that deliver measurable outcomes across operations.

Key aspects of the role include:

• Analysing business processes to identify inefficiencies, risks, and opportunities for improvement

• Developing and implementing strategies that enhance operations and efficiency, supporting optimisation and cost reduction

• Collaborating with cross‑functional teams (e.g., operations, maintenance, IT and other departments) to deliver practical process improvements

• Monitoring and evaluating effectiveness of implemented improvements, tracking impact and embedding continuous improvement

• Assessing risks and opportunities across improvement initiatives to support sound decision‑making

• Developing and maintaining documentation for business processes and standards to drive consistency and adoption

• Using data analytics and visualisation tools (Power BI, Tableau or Excel) to support insights, prioritisation and decision‑making

• Preparing reports and communicating findings and recommendations to senior management and key stakeholders

What you will bring

To succeed in this role, you’ll combine strong analytical capability with practical improvement delivery experience and the ability to influence and drive change across diverse stakeholder groups.

• Tertiary qualification in Business, Management, Engineering, Operations or a related field

• 3+ years’ experience delivering process improvement outcomes in previous roles (Change to 3+ years)

• Certification in Change Management and/or process improvement methodologies such as Six Sigma, Lean, or Design Thinking (highly regarded)

• Strong analytical and critical thinking skills, with a structured approach to problem solving

• Highly developed communication and presentation skills, with confidence engaging stakeholders from the frontline through to senior leaders

• Project management and team leadership / influencing capability, with a collaborative approach to delivering outcomes through others

• Experience in data analysis and visualisation tools such as Power BI, Tableau or Excel

• Sound knowledge of SAP and the ability to leverage system data to support decisions and improvement initiatives

• Familiarity with process improvement methodologies and tools, and a continuous improvement mindset

Don’t tick all the boxes? That’s okay! We would love to receive your application!

At AGL, we offer a wide range of benefits including:

• Discounts on energy, telcos and solar plans.

• Participate in Energise - our reward & recognition program.

• Access 20 weeks of paid parental leave for the primary carer.

• Play an active role in our diversity & inclusion initiatives.

• Novated leasing and Electric Vehicle subscriptions.

• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.

Applications close 21st July 2026.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is proud to be a WORK180 Endorsed Employer for All Women.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location

Muswellbrook NSW 2333

Job Family Group

Business Performance and Process Transformation (AI/ML) - Group