Consulting Manager

Job Description

This is a leadership role with breadth, impact and real influence. As People & Culture Consulting Manager, you’ll lead a multidisciplinary team across employee relations, operational safety and wellbeing, while partnering closely with leaders and People & Culture stakeholders across TAL. You’ll bring together technical expertise, sound judgement and people leadership to help ensure workplace matters are handled fairly, consistently and with care. Just as importantly, you’ll help uplift leader capability, strengthen the people experience and drive smarter, more sustainable ways of working across the function.

In this role you will:

• Lead and develop a high-performing P&C Consulting team, fostering an inclusive, accountable culture where people feel empowered to do their best work. 
• Own and manage complex employee relations matters end-to-end, providing clear, expert advice across performance, misconduct and investigations. 
• Oversee operational safety, wellbeing and workers’ compensation, ensuring incidents and claims are managed effectively while building a strong, proactive safety culture. 
• Partner with leaders and P&C stakeholders to deliver practical, people-first solutions aligned to business priorities and change initiatives. 
• Drive continuous improvement across systems and processes (including ServiceNow), using data and insights to uplift P&C service delivery and outcomes. 

Qualifications

• Proven experience leading teams and building capability, creating a culture that is inclusive, accountable and high performing. 
• Strong expertise in employee relations, confidently managing complex matters with sound judgement and a fair, consistent approach. 
• Solid knowledge of employment legislation, WHS and workers’ compensation, with the ability to apply it in real-world, practical ways. 
• Confident stakeholder partner, able to influence, guide and support leaders through sensitive and business-critical people matters. 
• Data-led and solutions-focused, with a drive to improve systems, processes and ways of working to deliver better outcomes. 

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency from 2014 to 2025 and 2023 to 2026 Bronze Tier Status within the Australian Workplace Equality Index  
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals with disability/ies, people from culturally diverse backgrounds and the LGBTQ+ community.  
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. 

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Company Description

• Meaningful work. Real impact. Help shape the people experience at TAL.
• Grow with backing. Learning, leadership support and global opportunity.
• Flexibility that fits. Blended working, wellbeing support and great benefits.

At TAL, you’ll do work that matters in a business with real purpose. You’ll be part of a values-led organisation backed by global strength, while still working in an environment where people know your name, support your growth and trust you to make an impact. From blended working and wellbeing initiatives to learning programs, career mobility, employer-funded and discounted insurance, and additional leave options, TAL gives you more than a job — it gives you the support, flexibility and opportunity to build a career with meaning.