Sales Support Specialist

Job Description

About The Role

Are you a detail-driven, process-savvy professional who thrives behind the scenes? Join NielsenIQ as a Sales Support Specialist and become the engine that powers our high-performing SMB sales team.

This is a fantastic opportunity to make a real impact—without the pressure of client-facing responsibilities. You’ll be the go-to expert for internal sales operations, helping our team stay organised, efficient, and ready to win.

With a high level of flexibility in working hours, this role is ideal for someone looking to balance professional impact with personal commitments, while playing a critical part in supporting revenue growth and client retention.

Your Responsibilities

Sales Team Support

• Provide day-to-day administrative and operational support to the sales and account management teams
• Ensure teams have the tools, materials, and information needed to perform at their best

Reporting & Insights

• Generate and manage reports that help the team and our clients make data-driven decisions.

Contract & Documentation Management

• Create, track, and maintain contracts and key sales documents
• Ensure accuracy and consistency across all documentation

Process Optimisation

• Support and refine internal workflows across CRM, renewals, and onboarding
• Identify opportunities to improve efficiency and streamline processes

Knowledge Sharing

• Maintain best practice guides, templates, and key materials
• Ensure consistency in internal communication and execution

Team Contribution

• Act as a reliable, collaborative team player
• Contribute to a positive, organised, and high-performing team culture

About You

• Strong organisational skills with exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• A proactive, self-starting mindset with a passion for structure and efficiency
• Experience in sales support, operations, or administrative roles
• Familiarity with CRM systems and basic data handling
• A collaborative, team-first attitude with a willingness to support where needed
• Experience in FMCG or retail sectors
• Understanding of data, insights, or category marketing
• Familiarity with NielsenIQ or similar data platforms

What We offer

• £20,000 - £22,000 Annually. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.
• In addition, a variable remuneration, for example in the form of a performance or sales related bonus, may be granted for this position.
• Insights into NIQ and current market developments
• Opportunity to work on exciting projects with well-known clients
• Highly Flexible working hours 
• A motivated, international team
• The opportunity to take on responsibility and challenges. 

Why Join Us?

This is your chance to be part of a global leader in data and analytics, supporting a team that’s shaping the future of retail and consumer intelligence.

You’ll work in a dynamic, collaborative environment where your contributions truly matter—while benefiting from a flexible working structure that supports work-life balance. It’s a role where you can grow your skills, make an impact, and be part of something bigger.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion