Information Management Analyst

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

Employer: USAA Federal Savings Bank

Tasks: Identify and manage existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. Leverage intermediate data management knowledge in support of one or many of the information management practices. Identify opportunities for improvement in processes. Participate in and possibly lead discussions with cross-functional teams. Participate in the development of best practices and tools based on business needs. Maintain Information Asset Inventories. Ensure data and assets are classified appropriately. Support delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Maintain metadata repository and proper metadata association. Review, validate, and record metadata and data quality information. Development of definitions, data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes. Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate. Documentation and update of data quality corrective action plans. Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards. Create and maintain reference data in accordance to defined processes and procedures. Manage quality and maintenance of master data as it is created. Support archiving and purging activities of data in compliance with legal requirements in partnership with IT. Development of archiving and purging strategies and processes in stewardship capacity as needed. Support compliance assessment process by identifying and escalating items that may be a risk to the corporation. Manage Data Access security as needed in a steward capacity. Support Privacy initiatives through classification, tagging, and analysis of sensitive data. Ensure compliance and remediation of sensitive data in accordance with defined policies and processes. May telecommute.

Requirements: Employer will accept a Bachelor’s degree in Computer Science, Business Information Technology, or related field and 4 years of experience in the job offered or in a related occupation. Alternatively, employer will accept a Master’s degree in Computer Science, Business Information Technology, or related field and 2 years of experience in the job offered or in a related occupation.

• Identifying Risk mitigation strategies and options, including design, development, execution and tracking of Controls;
• Risk reporting techniques and metric governance experience (Managing and Monitoring of KRIs, KPIs and RAMs) using Tableau, Salesforce, and SAS;
• Development of definitions, data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes;
• Information Governance Catalog – for Metadata and Data Lineage management, and designation of Authoritative Data Sources;
• Information Analyzer;
• Using Jira and ServiceNow for defect triaging, data discrepancies, and root cause analysis;
• Translating business needs and usage into technical specifications using Excel;
• Data Management and Structures systems (DB2, Oracle, and SQL Server) ;
• Cloud-based platforms (Snowflake);
• Data development life cycle and information management principles (ETL/ELT process, SDLC, and Data Quality); and
• Certified Data Management Professionals (CDMP) Certification.

Worksite: 9800 Fredericksburg Road, San Antonio TX 78288

Relocation assistance is Not Available for this position.

This position is eligible for the Employee Referral Program.

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Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.