Key Account Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Neuroscience (Commission)

Job Category:

Professional

All Job Posting Locations:

New Jersey (Any City), New York (Any City)

Job Description:

Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager in the New York/New Jersey geography.

Our expertise in Innovative Medicine is informed and inspired by patients suffering from serious mental illness. Visionaries like you work on teams that remove barriers and advocate for the patients we serve.

Our Neuroscience KAM team is focused on easing the pathway to utilization and leading collaborative strategic pull through initiatives in support of the retail team.

Join us in advancing product availability and utilization for Integrated Delivery Networks, Veterans, Department of Defense retirees, active-duty service members and their families, and Academic Teaching Institutions.

Learn more at https://www.jnj.com/innovative-medicine

As a Key Account Manager, you will be responsible for:

• Enhancing formulary access and formulary positioning for assigned products by engaging effectively with Population Health Decision Makers
• Gaining a deep understanding of customer objectives, challenges and market forces and then translating this knowledge into developing strategic plans to optimize customer engagement and account outcomes.
• Embed product(s) into the Account Infrastructure including shaping and preparing markets for the brand across the disease states of schizophrenia, bipolar depression and major depressive disorder.
• Developing strong customer relationships; and partnering with key customers to implement compliant value solutions to optimize patient care (Customers include, but are not limited to, key stakeholders and population health decision-makers, IDNs, Academic Health Systems, Veterans Affairs Medical Clinics and Department of Defense accounts).
• Integrating and prioritizing account plans with key overlapping J&J partners to influence assigned accounts; realize relevant key objectives to optimize customer engagement and account outcomes.
• Analyzing and applying market data to assess business opportunities and priorities, including relevant impact of territory health care quality, delivery and reimbursement trends.
• Leading and motivating extended team members to improve performance, while fostering a culture of engagement and accountability

Experience and Skills:

• Leading collaboration across teams with dynamic strengths and reporting structures
• Demonstrates critical thinking
• Excellent social, communication, facilitation and presentation skills required
• Navigate complex accounts and build valuable relationships with diverse stakeholders
• Impact business and partnerships in a highly competitive environment
• Able to tackle complex business and partnership issues
• Ability to analyze highly complex, quantitative and qualitative data
• Ambitious, and possess a high degree of intellectual curiosity
• Ability to prioritize and handle multiple tasks/projects

Required Qualifications:

• A minimum of a Bachelor’s Degree is required
• Minimum of five (5) years of Specialty sales and/or Institutional sales is required
• Minimum of 10 years in pharma required
• Experience engaging with P&T committee members and navigating the formulary decision-making process for accounts is required
• An in-depth knowledge of the U.S. healthcare industry including an understanding of key stakeholders and delivery of care models is required
• Proven success in delivering sales results or strong performance ratings is required
• Ability for up to 50% travel including overnights is required
• A valid driver’s license within the 50 United States is required
• Demonstrated success leading without authority is required
• Live within the geography is required

Preferred Qualifications:

• Minimum of two (2) years of large account management experience is preferred
• Experience with Mental Health large account management and/or sales experience is preferred
• Diverse/cross functional work experience is preferred
• Knowledge of Mental Health value-based care models and impact on customer business is preferred
• Experience with aiding accounts with meeting quality metrics is preferred

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Coaching, Customer Centricity, Customer Intelligence, Industry Analysis, Interpersonal Influence, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Process Improvements, Revenue Management, Sales, Sales Enablement, Sales Territory Management, Sales Trend Analysis, Strategic Sales Planning, Technical Credibility

The anticipated base pay range for this position is :

$130,000.00 - $224,250.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year