Who We Are Looking For 

State Street's Cyber Data & Analytics (CyberDNA) team is seeking a  Platform Operations Engineer to help shape the next generation of cybersecurity data, analytics, and AI-powered platforms. Partnering closely with Global Cyber Security, Infrastructure Teams, and Enterprise Continuity Services, this team develops advanced data platforms, intelligent automation solutions, and engineering capabilities that enable cybersecurity teams to make faster, data-driven decisions and strengthen the firm's ability to detect, prevent, and respond to evolving cyber threats. Through innovation in AI, analytics, and automation, CyberDNA plays a critical role in protecting State Street, its clients, and its partners from increasingly sophisticated global threat actors.  

The successful candidate will bring a strong interest in platform operations, hands-on technical support, and a willingness to learn enterprise cybersecurity technologies, including SIEM, AI-SOC, data routing, and Security Lakehouse platforms. This role will support the day-to-day monitoring, troubleshooting, incident response, change activities, and platform administration needed to maintain service stability, availability, and reliability. Success requires a foundational understanding of production support, IT service management, operational procedures, documentation, and continuous improvement in a regulated enterprise environment. 

What You Will Be Responsible For  

• Support the administration, reliability, and day-to-day operations of enterprise platform administration for enterprise cybersecurity technologies, including SIEM, AI-SOC, telemetry routing, and Security Lakehouse platforms.  

• Support platform reliability, availability, performance, and operational readiness through proactive monitoring, incident management, and continuous improvement.  

• Support cybersecurity teams including Detection Engineering, Threat Intelligence, Threat Hunting, Forensics, and SOC/Cyber Defense operations.  

• Support platforms such as Splunk, Enterprise Security, Cribl, Databricks, Elastic, and other cybersecurity analytics technologies.  

• Support platform upgrades, migrations, modernization initiatives, and operational transformation programs.  

• Monitor and support major incident response, root cause analysis, problem management, and change execution activities.  

• Monitor and support platform health, telemetry ingestion, data quality, storage utilization, and service performance across cybersecurity data platforms.  

• Support and maintain operational standards, governance, SOPs, monitoring procedures, and ITIL-aligned support processes.