Who we are looking for

The Infrastructure Operations (MSSQL Database) Senior Engineer -AVP is part of the Data Platform Engineering & Operations team, whose mission is to engineer and deliver self-service, performant and resilient database services platform to enable world class product development.

Why this role is important to us

This role will be responsible for leading the Data Platform Global SQL Server Database product, with a special emphasis on on-prem & cloud delivery, and optionally, as needed supporting the Cloud native databases. This role will be responsible for the day-to-day governance of all MSSQL Database  infrastructure platform operations processes, ensuring all technology SLA’s/OLA’s are met, driving platform availability. The individual in this role will continuously support engineering initiatives to build robust products and enhance security for operational processes.  The individual will mentor & mature a team of highly skilled engineers who repeatedly deliver highly secure, scalable, reliable, efficient and automated database technology operations services that are focused on the needs of all State Street businesses 24*7*365 days. The individual and team will also be responsible for Incident, Problem, Change, Knowledge and Configuration management for all relational database infrastructure platforms.  In collaboration with the business, technology peers, and vendor partners, you will ensure that State Street’s businesses have optimized services and operations, enabling greater availability, performance and reliability in the delivery of State Street products.

What you will be responsible for

As Infrastructure Operations MSSQL Database SME you will

• Function as a Technical bridge between Engineering team members including service providers
• Be an escalation point of contact for major incidents for Microsoft SQL Server database infrastructure
• Institute and govern KRI's, KPIs and Metrics related to operational procedures
• Be accountable for Incident, Change, Knowledge, and Problem Management
• Be responsible for end-to- end support for Microsoft SQL Server database Platform including MSSQL /Open systems Database monitoring, investigating problems and developing solutions
• Drive automation of both Engineering and Operational processes
• Manage and support Database life cycle activities, including SQL Server migrations to Cloud
• Work with internal and external auditors to enhance security and implement database auditing processes and participate in security audits .
• Adhere to the customers Incident Management Processes and proactively drive the continuous improvement of the Incident Management Process