Infrastructure Operations Engineer
US$100,000 – US$149,000 / yr base salary
Posted 14 Aug 2026
Advertised as “Infrastructure Operations Engineer - Core Services”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- Hybrid
| Base salary | US$100,000 – US$149,000 / yr |
|---|
CertificationsITIL, Project Management Professional
Field of studyInformation Technology (or related)
Study levelBachelor's
Infrastructure Operations Engineer- Core Services
Location: Canton, Massachusetts, United States (Hybrid)
In this position, you’ll be based in the Canton,MA office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Founded in 1978, Computershare is a global leader with over 16,000 employees across 22+ countries, a market capitalization exceeding $7B, and annual revenues of over $2B. The company provides a wide range of services including transfer agency, share registration, employee equity plans, proxy solicitation, and mortgage and loan services.
Known for its strengths in data management, high-volume transaction processing, payments, and communications, Computershare supports leading organizations in managing relationships with investors, employees, and customers.
The Technology Group (CTO) is responsible for delivering and managing global technology services, covering areas such as architecture, infrastructure, operations, and compliance. This role sits within Infrastructure Operations, focusing on the deployment, maintenance, and operational management of core IT infrastructure.
A role you will love
The Infrastructure Operations Engineer is responsible for the delivery, deployment, maintenance, support and optimisation of the core IT infrastructure. The role ensures that standard products and services are implemented efficiently and that systems remain reliable, secure, compliant and performant throughout their lifecycle.
Other key duties and responsibilities are as follows:
Deployment & Delivery
- Deploy, configure, and automate infrastructure solutions aligned to approved architecture and standards
- Support project transitions into production and execute changes through governed processes
Maintenance & Support
- Monitor infrastructure to ensure availability, performance, and capacity
- Troubleshoot issues, perform root cause analysis, and implement preventative actions
- Manage patching, upgrades, and lifecycle activities
- Support incident, problem, and change management processes
- Maintain documentation, SOPs, and runbooks
- Collaborate with vendors and support disaster recovery planning and execution