Business Consulting Manager

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Business Consulting – Lean Six Sigma Black Belt – Manager

General Information

Location: Dublin

Available for Work Visa Sponsorship: NO

Business Area: Business Consulting - Customer Transformation

Contract Type: Full-Time – Permanent

The Team and the opportunity

Join our Customer Transformation team and help clients radically improve processes across operations to drive value for internal and external customers. You’ll work on exciting projects that transform customer experience, drive sustainable growth, and enhance business outcomes. This is your chance to shape how organisations optimise operations and have a tangible impact on performance.

Your key responsibilities

Process Decomposition & Lean Analysis

• Lead Lean Six Sigma DMAIC reviews across key client projects.

• Decompose end‑to‑end processes to task level, explicitly defining:

• Inputs and outputs

• Decision points

• Hand‑offs

• Exception paths

• Produce Value Stream Maps (As‑Is and To‑Be) with quantified metrics (cycle time, lead time, takt time, capacity utilisation).

Waste Identification & Quantification

• Apply the 8 Wastes framework systematically to identify:

• Non‑value‑added activity

• Bottlenecks and delays

• Duplication and rework

• Quantify improvement opportunities to support:

• Business cases

• Prioritisation of AI agent candidates

• Phased transformation roadmaps

Statistical Analysis

• Expert use of statistical tools and hypothesis testing to identify root causes, validate improvements, and predict performance outcomes using:

• Regression analysis

• ANOVA

• Correlation analysis