People Operations Manager

Your role in our mission

  Prosper is looking for a talented People Operations Manager to join the People & Places team. This person will oversee HR operations, employee lifecycle processes, and the HR technology stack. This person is data-driven and detail oriented, strives to make processes efficient, and is system savvy. This role reports to our Director, Total Rewards & People Operations, and will have one direct report.

How you’ll make an impact

• Serve as primary owner and subject matter expert for ADP Workforce Now, partnering with HR leadership and IT to evaluate, roll out, and maintain scalable HR technology roadmaps and integrations. 

• Establish data architecture and governance protocols to safeguard data integrity, streamline administrative workflows, and continuously drive process automation and efficiency. 

• Oversee seamless full-cycle onboarding and offboarding processes, continually evolving system connections and operational touchpoints to deliver an exceptional employee experience. 

• Manage and mentor the People Operations Analyst, ensuring accurate processing of all employee lifecycle changes, as well as administration and tracking of required employee training. 

• Develop and maintain ADP reports, metrics, and dashboards to provide meaningful operational and strategic data to business leaders.

• Ensure regulatory and legal compliance across city, state, and federal labor laws by overseeing mandatory reporting, compliance training, and internal system audits. 

• Partner on key compensation initiatives, including build of the compensation planning dashboard in ADP, generating merit and promotion letters for compensation cycles, providing data for compensation survey submissions (i.e. Radford McLagan), and providing input for the quarterly pending grant lists for approval by the Comp Committee. 

• Collaborate with Benefits and Payroll teams to configure annual Open Enrollment in ADP, conduct routine system audits, and ensure seamless system setup. 

• Manage HR vendor relationships and process documentation, leading ongoing system monitoring and training stakeholders to ensure sustained tool adoption. 

• Partner with People Operations Analyst and outside immigration counsel to manage Prosper’s immigration program, advising internal stakeholders regarding visa requirements and case processing.